Now Hiring - Del Toro Insurance - Insurance Sales Agent/CSR in Doral, FL

Full description of the position

Job description

Job Summary

: We are looking for a Bilingual Call Center Agent (English/Spanish) to handle inbound and outbound calls, provide excellent customer service, and support our client's insurance needs.

Responsibilities

:

• Respond to customer inquiries and provide accurate information in English and Spanish.
• Assist clients with policy Sales, updates, billing inquiries, and claims.
• Process payments and offer support for insurance products.
• Resolve customer concerns with professionalism and efficiency.
• Maintain accurate records of customer interactions.

Qualifications

• Fluent in both English and Spanish (Written and spoken)
• Prior experience in a customer service or call center environment preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment.
• High school diploma or equivalent.

Compensation

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Benefits

:

• Competitive pay
• Comprehensive training provided.
• Opportunities for career growth. Schedule: We have alternate rotations, M-S 9AM-6PM and 10AM-7PM Job Type: Full-time Job Type: Full-time Pay: $16.00 - $19.00 per hour Supplemental Pay:
• Bonus opportunities Work Location: In person