Now Hiring - Mumma Associates Inc - Part -time Personal Lines Insurance CSR / Front Desk Associate in Bellevue, WA

Full description of the position

Job

Overview

Are you a licensed insurance professional with a knack for customer service and multitasking? We're looking for a personable, organized, and proactive individual to join our team as a Part-Time Licensed Insurance Customer Service Representative (CSR) & Front Desk Associate. As the first point of contact, you'll represent our agency with professionalism and warmth--whether greeting clients in person, over the phone, or via email. You'll also play a critical role in supporting our insurance operations by assisting with policy servicing, client follow-ups, and administrative tasks. Mumma Associates, Inc. is a small independent insurance agency. We've been a trusted part of our community for over 40 years.We pride ourselves on building lasting relationships with our clients, providing personalized service, and making people feel truly cared for. We are also an agency that appreciates one and other and enjoy working together. We're looking for a personable, licensed professional to join our team part- time as a Customer Service Representative & Front Desk Associate. If you enjoy helping others, are organized, and love making people feel welcome, this could be the perfect fit for you.

Responsibilities

:

• Greet clients and visitors, manage phone lines, and direct inquiries appropriately
• Provide exceptional customer service for personal and commercial insurance clients
• Assist with quoting, policy changes, billing inquiries, and claims follow-up
• Maintain organized files and support agency compliance
• Perform general administrative tasks (e.g., scheduling, filing, email correspondence) Our Ideal Candidate Will Have:
• Active Property & Casualty Insurance License
• Prior customer service or front desk experience
• Strong communication skills, both verbal and written
• Comfortable use of insurance software and Microsoft Office tools Detail-oriented with strong organization skills
• Detail-oriented with strong organization skills
• Expected Hours: 22 Hours Per Week (3 days a week)
• Work Location: In Person - Bellevue Office
• Wage: DOE Job Type: Part-time Expected hours: 22.5 per week Ability to Commute:
• Bellevue, WA 98005 (Preferred) Ability to Relocate:
• Bellevue, WA 98005: Relocate before starting work (Preferred) Work Location: In person