Now Hiring - CCS Facility Services - Account Manager in Seattle, WA

Full description of the position

Account Manager About CCS Facility Services: CCS Facility Services is a leading provider of commercial facility services dedicated to delivering exceptional service to our clients. We are currently seeking a dynamic and proactive Account Manager to join our team. Position

Overview

: As an Account Manager, you will play a crucial role in ensuring the delivery of high-quality services to our existing customer base. This management position requires a blend of customer service excellence, leadership, and effective communication skills.

Responsibilities

:

• Regularly visit customer sites to meet with clients, inspect service quality, and address any concerns or issues promptly.
• Maintain and strengthen relationships with current clients to ensure satisfaction and loyalty.
• Promote the company culture and values among field employees, providing guidance and leadership to ensure consistent service delivery.
• Establish and maintain effective communication channels with both clients and employees, ensuring transparency and clarity in all interactions.
• Coach, guide, and develop field personnel to enhance their skills and performance. Job Setting: The majority of your time will be spent at customer locations, with some time allocated to office-based tasks at the branch office.

Qualifications

:

• Excellent communication and interpersonal skills to effectively engage with clients and employees.
• Strong problem-solving abilities to address issues promptly and proactively.
• A passion for delivering exceptional customer service.
• Proficiency in computer skills, particularly in Word and Excel.
• Ability to multitask effectively in a fast-paced environment.
• Bilingual proficiency in Spanish is preferred.

Compensation

and

Benefits

:

• Base salary: $75,000-$80,000
• Health insurance coverage
• Company-provided vehicle for business travel
• Paid Time Off (PTO)
• Expense reimbursement for work-related costs
• 401(k) retirement savings plan EDmlvp8q0f