Now Hiring - Summa Technologies, Inc. - Account Manager in Towson, MD

Full description of the position

Are you excited about managing a territory in the commercial facility maintenance space? Are you organized and enjoy prioritizing work in a dynamic environment? Our client wants to add a territory-based Account Manager to be a daily, single point of contact who supports 50+ commercial clients throughout Central Maryland. Our Account Managers develop relationships and help clients by delivering on our reputation of saving them time & solving problems. Manage a territory in concert with our Operations team in a role where no two days are the same. Our work creates a ripple that helps the people, families and communities we serve! What YOU will bring:

• Engaging and Energetic personality - relationship builder - serve clients with excellence
• Insightful and creative approach to RESPONSIVELY handle client needs
• A strong work ethic / a sense of urgency / teamwork mentality
• MS Office and CRM familiarity helpful
• Bachelor's Degree (or equivalent experience in Operations, Sales or Customer Service)

Key Responsibilities

:

• Consult with clients, ensuring quality results are delivered, demonstrate the VALUE we can deliver
• Manage & expand relationships; identify/propose other opportunities to solve issues - we offer over 20 facility services!
• Guide, manage, mentor your Night Manager working with contractors and crews
• Manage any number of types of projects for your clients
• Implement company policies, procedures and best practices for client service

Requirements

:

• Sales, Management, Customer service experience
• Detail oriented, highly organized, excellent follow through skills
• Energized by the challenge to deliver quality results
• Works independently; self-starter who can coordinate projects and services
• Excellent verbal and strong written communication skills