Now Hiring - Maritime Conference Center / Maritime Institute of Technology and Graduate Studies - Sales Coordinator - Admin in Linthicum Heights, MD

Full description of the position

Description:

• SUMMARY STATEMENT Highly organized and detail-oriented Sales Coordinator to join our Hotel and Conference Center Sales Department. Supporting the sales team, ensuring efficient day-to-day operations, and contributing to the success of our conference center. This position requires a proactive individual with excellent communication and organizational skills, as well as the ability to manage multiple tasks in a fast-paced environment.
• SUPERVISION Reports to the Director of Sales, and in absence of DOS, reports to General Manager.

Requirements

:

• MAJOR DUTIES AND RESPONSIBILITIES
• Sales Support
• Assist the sales team in managing inquiries, proposals, and contracts. Build bookings and booking links in our CRM.
• Coordinate and schedule appointments, meetings, and site visits for potential clients. Pre-check guest rooms and meeting spaces prior to site visit arrival.
• Prepare and distribute sales materials, presentations, and relevant documentation.
• Helping with re-solicitations rebooking of regular business
• Customer Service
• Serve as a primary point of contact for clients, providing excellent customer service.
• Respond to inquiries, resolve issues, and ensure client satisfaction.
• Send thank you notes and gifts. Make sure VIP guest amenities are ready and distributed.
• Maintain positive relationships with clients through effective communication.
• Administrative

Duties

:

• Manage the sales department's calendar, appointments, and travel arrangements.
• Assist in maintaining accurate and up-to-date client databases and records.
• Make sure records of inquiries and bookings are accurate in the CRM system.
• Communication
• Facilitate communication within the sales team and with other departments.
• Draft and proofread correspondence, emails, and other written materials as needed.
• Assisting in the daily social media posts, working with the marketing manager. Ensure timely and accurate distribution of information to internal and external stakeholders
• DESIRED QUALIFICATION
• Previous experience in administrative or sales support roles is preferred.
• Previous experience in a customer facing role in hospitality is preferred.
• Strong organizational and time-management skills with the ability to prioritize tasks.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Detail-oriented and able to maintain a high level of accuracy.
• Ability to work independently and collaboratively in a team environment
• Customer-focused mindset with a commitment to delivering exceptional service.
• Flexibility to adapt to changing priorities and work schedules.
• BENEFITS

Compensation

commensurate with experience

• Full time - M-F
• Health/Dental/Vision - No payroll deduction for employee and legal dependents
• Generous Paid Time Off - including Holiday, Sick Time, Personal and Vacation
• Employment Contributions to Retirement Plans and 401(k) options
• One complimentary meal in our Dining Room per shift