Now Hiring - Comfort Keepers - Client Care Coordinator/Outside Sales Rep in Milpitas, CA

Full description of the position

Company Overview

Comfort Keepers has been a leader in providing uplifting in-home care for seniors and adults needing assistance for over 25 years. Our mission is to elevate the human spirit through compassionate care, allowing our clients to maintain their independence and achieve the highest quality of life. Summary Client care - This includes care consultations with potential clients and family members, client/CAREGiverSM introductions, caregiver evaluations, caregiver in the field training and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client's needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours. Sales support -This includes developing relationships with referral partners. They will leverage their client care experiences to increase value with our RPNs and drive referrals.

Responsibilities

• Develop and implement marketing strategies to promote Comfort Keepers' services.
• Manage day to day office and field operations to ensure quality assurance of services
• Answer phone and conduct intakes, caregiver and client referrals/intakes
• Perform initial and ongoing in-home evaluation, caregiver introductions, coordination and supervision of client services
• Assist with scheduling of shifts by matching caregiver qualifications and availability to clients' needs
• Conduct client/CAREGiver introductions with every new client and with every new CAREGiver.
• Perform care consultations/assessments in other territories as needed based on needs of the business. Education:
• Associate degree (A. A.) or equivalent from two-year college or technical school; and 2 years related health care/home care industry experience and/or training preferred; or equivalent combination of education and experience
• Successful management experience preferred
• Must demonstrate knowledge of the senior care industry Job Types: Full-time, Part-time Pay: $24.00 - $27.00 per hour Expected hours: 40 per week

Benefits

:

• Paid time off Schedule:
• 8 hour shift
• Day shift Work Location: In person