Now Hiring - Infinity - Account Executive - Home Service Plans in Bingham Farms, MI

Full description of the position

Description:

• Role

Overview

Infinity has partnered with a leading home warranty provider and is seeking highly motivated and driven individuals to join this growing program. Candidates who have a background in B2C sales and are driven by providing excellent customer experience can step into this role and make an immediate impact.

Requirements

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Responsibilities

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• Outbound calling?using a provided lead list?
• Identify coverages, eligible coverages and upsell the customer to additional products.
• Accurately disclose terms and conditions to ensure customer comprehension.
• Effectively execute required call strategy, with active listening and excellent customer service skills, to maximize conversion opportunities.
• Utilize strong communication skills, including clear enunciation.
• Willingness to accept constructive feedback and make necessary improvement.
• Meet and exceed all program KPIs.
• Reliable attendance.
• Perform other related duties as assigned. Ideal Candidate &

Qualifications

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• 1 year of contact center experience preferred
• 2 years or more of sales experience preferred
• Ability to maintain broad knowledge of client products and services
• Comfortability in using multiple technology systems, effectively
• Think quick and rebuttal objections
• Passion for delivering exceptional customer experiences, by executing with energy and excellence
• Ability to project a positive and professional attitude towards all customers Physical

Requirements

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• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 10 pounds, if necessary.