Now Hiring - MountainCreek Properties Management - Leasing Consultant in Indiana, PA

Full description of the position

Leasing Assistant - Main JobDuties and

Responsibilities

Leasing

• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate reports.
• Files own guest cards and maintain according to established procedures.
• Inspect models and available "market ready", communicate related service needs to Property Manager.
• Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
• Have prospect complete application and secure deposit in accordance with the company procedures
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.
• Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Represent the company in a professional manner at all the times. Administrative
• Accept rental payments and give immediately to Property Manager.
• Type lease and complete appropriate paperwork and input information on Appfolio System accurately and on a timely basis. Review with the Property Manager prior to obtaining signatures.
• Maintain current resident files.
• Maintain and record daily inspections for the community.
• Distribute all company or community-issued notices.
• Maintain excel spreadsheet of all info necessary to keep accurate records along with Appfolio
• Assist management team with other various tasks as required.
• Consistently implement policies of the community. Resident Retention
• Receive telephone calls and in-personvisits. Listen to resident requests, concerns and comments.
• Quickly complete maintenance ServiceRequest and inform the maintenance team.
• Ensure all maintenance repairs arehandled satisfactorily by contacting residents with completed Service Requestson a weekly basis.
• Maintain open communication withProperty Manager and Maintenance Supervisor.
• Contribute to cleanliness and curbappeal of the community on continuing basis.
• Assist in planning resident functions.Attend functions and participate as host for any functions as directed by theCommunity Manager. Neighborhood Marketing
• Participate in outreach marketing activities on a regular basis to obtain prospective residents.
• Advise residents of referral concessions (if permitted). Job Type: Part-time Pay: $17.00 - $19.00 per hour Expected hours: 25 per week Schedule:
• Day shift
• Monday to Friday Ability to Commute:
• Indiana, PA 15701 (Preferred) Ability to Relocate:
• Indiana, PA 15701: Relocate before starting work (Preferred) Work Location: In person