Now Hiring - The Coral Company - Assistant Property Manager - partial remote in Independence, OH

Full description of the position

• APPLY ONLY IF YOU CURRENTLYLIVE WITHIN the CLEVELAND, OHIO metro area - must live within 45-min of Independence, OH.
• MUST be able to travel to community locations throughout Cleveland and surrounding metro area, as business needs dictate(typically a few times per week), and to our corporate office in Independence, Ohio as required on occasion. You will be reimbursed for mileage to our community locations.
• Salary, exempt = $60,000 (non-negotiable).
• Work schedule: Monday - Friday, 8:30am - 5:00pm, with an unpaid hour for lunch. 7.5-hrs/day and 37.5-hrs/week. However, you will be expected to work some week day evenings for client board meetings, and respond to occasional after-hours emergencies.
• EXPERIENCE REQUIRED: 3-5 years of external-facing , high-volume customer service experience.
• REQUIRED: must have a dedicated work space and high-speed internet connection to work from home.
• REQUIRED: must speak English.
• REQUIRED: must pass a criminal & credit history background screening prior to hire.
• REQUIRED: must possess a valid driver license and reliable transportation. Summary: Our ideal candidate is someone who has a great deal of external-facing customer service experience, especially in challenging situations, such as in hospitality management for example. The demands of our clients and residents are high , and we aim to be as responsive, accurate, and deliberate as possible to provide exceptional customer service. We are looking for a career driven individual who loves to learn and has the ability to work both independently and with our team where resources are readily available for support. Primary

Responsibilities

(

• _relevant work experience REQUIRED_):
• Provide outstanding customer service to owners, guests, and the communities in general.
• Assist the property manager with management responsibilities relating to customer service, physical community upkeep and safety, and financial responsibilities.
• High-level Microsoft Office Suite experience and skill-set are required (Outlook, Excel, and Word).
• Be responsive - respond to and resolve owner issues in a timely manner, be responsive with fellow team members.
• Communication and follow-up...with everyone.
• Be organized - maintain a to-do list.
• Assist with budgeting and planning.
• Assist with banking, financial planning and performance.
• Ensure all work order and repair requests are processed in a timely manner.
• Assist with obtaining proposals and managing vendors.
• Help enforce property and associations' rules and regulations.
• Training and the majority of work for this position is completed through Zoom video calls, e-mail, phone calls, and in-person when necessary. There are occasional business needs that will require you to go on-site to a community within the Cleveland metro area, and our corporate office in Independence. Job Type: Full-time Pay: $60,000.00 per year

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
• On call License/Certification:
• Driver's License (Required) Ability to Commute:
• Independence, OH 44131 (Preferred) Ability to Relocate:
• Independence, OH 44131: Relocate before starting work (Preferred) Work Location: Hybrid remote in Independence, OH 44131