Now Hiring - Building Plastics Incorporated - Sales Support Specialist in Memphis, TN

Full description of the position

Job

Overview

: The Sales Support Specialist plays a pivotal role in our marketing team providing specialized support to ensure the smooth operation of sales activities. This individual will work closely with sales representatives, customer service. Key Intra-Company Contacts: Customer Service, Operations Managers, Purchasing and Samples Staff, Warehouse Manager, Account Managers, Product Managers, and Regional Sales Managers.

Key Responsibilities

:

• Monitors and reports weekly backorders and special reports to assigned vendors
• CRM Management: Maintain and update the customer relationship management (CRM) system, ensuring data integrity and accuracy.
• Order Processing: Process sales orders promptly and accurately, liaising with relevant departments to ensure timely fulfillment for assigned vendors.
• Maintains and updates cost/pricing changes for assigned vendors in the ERP system.
• Configures Item Masters for Samples/Displays/Merchandising
• Special tasks relative to assigned vendors.
• Coordinates display updates for assigned vendors.
• Processes Vendor factory order purchase orders.
• Other sales support tasks related to assigned vendors.
• Maintains accurate data in CRM for vendor accounts.
• This role requires full-time, in-person attendance.

Qualifications

:

• Minimum of 2 years previous experience in a Sales Support role preferably in the manufacturing and distribution industry.
• Proficiency with Microsoft 365.
• Experience with a CRM (Salesforce, Insightly, etc.)
• Excellent written and communication skills Monday to Friday 8am - 5pm