Now Hiring - Technology Resource Group, LLC. - Key Account Manager [48125] in Southfield, MI

Full description of the position

RESPONSIBILITIES

• Customer contact and sales for OEM and Tier 1 customers - Automotive interior trim
• Primary focus on long-term sustainability and profitable growth of all strategic business
• Relationship management
• Integrated development of global strategy for products, projects and innovation
• Regional acquisition management
• Regional commercial plan management (e.g. RFQ, Business Plan, GAP closure, raw material compensation, PCR)
• Improve operating results through negotiation strategies, change management, cash management through accounts receivable collections and tooling reimbursement management
• Coordination of interface and communication between customer and company
• Liaise with engineering, operations, divisional headquarters and strategic business field leads to meet quality, delivery, price and service targets
• Define market trends and customer requirement for product planning
• Define customer related product roadmap
• Define key Business Plan/Strategic Plan targets
• Achieve Business Plan targets for growth, revenue and profitability
• Support Business Development Managers on troubleshooting top customer concerns
• Coordinate Account Management for market trends and competitive intelligence data
• Provide input for OEM Account Manager performance evaluations to achieve goals REQUIREMENTS
• Bachelors Degree preferred - Engineering related preferred
• 5-10 years business experience in a OEM / Automotive customer facing role or client service type background (experience working with OEM Purchasing / Buyers)
• Must have experience with automotive interior trim (plastic, injection molded related components)
• Understanding of IATF 16949 and ISO processes WORK ENVIRONMENT
• Fully remote position
• Travel 25% in US, Mexico area customers
• Annual trip to Asia parent company IND1