Now Hiring - ALAMO INSURANCE - Product Specialist in Chicago, IL

Full description of the position

Job Summary

We are seeking a dedicated and knowledgeable Product Specialist to join our team. The ideal candidate will possess a strong understanding of our product offerings and demonstrate exceptional customer service skills. As a Product Specialist, you will play a crucial role in assisting customers with their inquiries, providing product information, and ensuring a seamless purchasing experience. Your ability to communicate effectively and support the sales pipeline will be key to driving customer satisfaction and loyalty.

Responsibilities

• Engage with customers to understand their needs and provide tailored product recommendations.
• Assist in managing the sales pipeline by tracking customer interactions and follow-ups.
• Provide exceptional customer service through various channels, including phone, email, and in-person.
• Support the sales team with inventory control and product knowledge to enhance upselling opportunities.
• Maintain organized records of customer interactions and product inquiries.
• Collaborate with team members to ensure a cohesive approach to customer engagement. Skills
• Multilingual abilities are a plus for effective communication with diverse clientele.
• Strong organizational skills to manage multiple tasks efficiently.
• Proficiency in sales pipeline management to track leads and conversions.
• Basic math skills for handling transactions and inventory calculations.
• Excellent phone etiquette for professional communication with customers.
• Experience in sales support roles, particularly within automotive sales, is advantageous.
• Proven customer service skills with a focus on building relationships and trust.
• Ability to identify upselling opportunities while maintaining customer satisfaction.
• Knowledge of inventory control processes to assist in stock management. Join us as a Product Specialist where your expertise will contribute significantly to our team's success while providing customers with an outstanding experience! Job Types: Full-time, Part-time Pay: $40,000.00 - $100,000.00 per year Expected hours: No more than 20 per week

Benefits

:

• Employee discount Schedule:
• Monday to Friday
• Weekends as needed Supplemental Pay:
• Commission pay Work Location: Remote