Now Hiring - Legacy Senior Communities, Inc - Sales Counselor in Plano, TX

Full description of the position

Sales Counselor Full-Time The Marketing Sales Counselor at Legacy Willow Bend provides sales activities and results necessary to achieve and exceed the community's sales and move-in goals, continuously maximizing occupancy and achieving budgeted census and per diem goals.

• Schedules sales appointments; establishes a work schedule most responsive to the needs of the resident and family members
• Responds to request for information and brochures in a timely manner and according to performance standards outlined by your regional marketing manager
• Interacts with others by developing and maintaining rapport, demonstrating interpersonal sensitivity toward others to establish a relationship and continue the sales process. Identifies/anticipates customer's needs, eliciting ideas, feelings, and perceptions from others. Probes to identify the needs and goals of potential customers
• Conducts presentations (independent living, assisted living, memory support, or skilled nursing) to prospective residents and/or family members
• Pre-qualifies potential customers so that sales efforts expended are in proportion to their urgency and appropriateness for the community
• Recommends solutions that match customer needs; overcomes objections by demonstrating benefits to customers, and negotiating a mutually beneficial outcome
• Conducts assessments of potential residents to determine appropriateness for admission. Communicates with other department managers as necessary in relation to the assessment process
• Completes residency agreements, financial discloser forms; secures proper signatures and necessary deposits
• Manages weekly sales and marketing reports; participates in community marketing and sales events.
• Conducts/attends weekly sales and marketing meetings
• Keeps updated on relevant operational, competitive, and community information in order to respond effectively to residents, prospects, families, and the general public Education, Experience, and Skill

Requirements

• College degree preferred but not required
• Minimum of 2 years of direct customer sales experience with a record of meeting or exceeding sales performance goals in a senior living environment
• Language Ability:
• Effective communication with all levels in a professional manner
• Excellent oral and written communication and presentation skills
• Mathematical Skills:
• Ability to perform mathematical functions using a calculator or Excel Spreadsheet
• Cognitive Demands:
• Must be self-starter, team player, attentive to detail and possess excellent organizational skills
• Positive attitude and approach to change and improvements
• Computer Skills:
• Proficient in Microsoft Office (Word, Excel, and PowerPoint)
• Competencies:
• Detail oriented and excellent organizational and follow-through skills
• Ability to follow directions