Now Hiring - V&A Group - Sales Support Coordinator in Houston, TX

Full description of the position

Job Summary

: The Sales Support Coordinator will assist in driving sales growth by sourcing new opportunities, supporting our Sales Executives, and maintaining strong client relationships. You will play a key role in assisting customers, attending trade shows, managing administrative tasks, and helping expand our client base within the jewelry industry.

Key Responsibilities

: Sales Support and Development

• Sourcing new sales opportunities through cold calling and constantly following up.
• Ability to maintain and grow existing customer relationships via in-person meetings, Social media, virtual meetings, following up on quotes, and regularly checking customers' requirements.
• Answering customer inquiries, creating and processing orders in a timely manner, reviewing pending orders and customer request to ensure customer satisfaction.
• Display Merchandise at Showroom and at Trade Shows and share the workload of senior team members.
• Keep up with new product sales launches and make sure the sales team is up to date.
• Assist Sales Executive and their customers from the Showroom while Sales Executive are away on the Road Sales Trip.
• Identify where improvement is needed in sales practices and make suggestions for improvements.
• Travel to trade shows, develop new customer accounts and make a potential sales to the customers.
• Handling administrative duties for the company and its executives and management teams. Client Service and Order Management
• Answer customer inquiries and create and process orders quickly and accurately.
• Review pending orders and customer requests to ensure customer satisfaction.
• Identify areas for improvement in the sales process and suggest practical solutions. Administrative Support
• Assist with office administrative tasks and support the management team as needed.
• Help with organizing trade show logistics, traveling schedules, and sales materials.

Requirements

:

• Must be fluent in English.
• Must be authorized to work in the USA.
• Strong attention to detail and organizational skills.
• Knowledge of basic sales practices and customer service techniques.
• Proficient with Microsoft Excel (preferred) and general computer software.
• Prior sales experience is required.
• Ability to work Monday to Friday (9:30 AM - 6:30 PM/7:00 PM).
• Available to work weekends and extended hours during trade shows (8+ shows per year).

Benefits

:

• $45,000 base salary per year (with sales experience) + quarterly commission based on performance.
• Promotion opportunity to Sales Executive with a salary increase based on achievements.
• 401(K) Retirement Plan.
• Gold Plan Medical Insurance.
• Paid Vacation: 1 week after the first year; 2 weeks after two years.
• 5 Paid Sick Days per year.
• Merchandise Discount.
• Paid travel, lodging, and meals during trade shows.
• Comprehensive Industry and Product Training provided. Schedule:
• Monday to Friday: 9:30 AM - 6:30 PM/7:00 PM
• Saturday: 10:30 AM - 2:30 PM/4:00 PM (only if needed)
• Extended hours and weekends during trade shows. Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year

Benefits

:

• 401(k)
• Employee discount
• Health insurance
• Mileage reimbursement
• Travel reimbursement Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed Work Location: In person