Now Hiring - Dallas Symphony Orchestra - Part-time Guest Services Ticketing Representative in Dallas, TX

Full description of the position

The Dallas Symphony has immediate opportunities available for part-time positions in our Guest Services Center. This is your chance to link your love of classical music with your passion for people! Minimum one year of experience in customer service with outstanding verbal communication skills required. This position pays $15/hour with opportunities for rate increases periodically. Additionally, we offer a fun work environment and free parking. This position will support the daytime Box Office staff with incoming phone calls from patrons to answer any questions and assist with their ticketing needs. Representatives are scheduled to work approximately 22 hours per week during our peak season (September through June). Scheduled shifts are generally 2.75 hours to 4.75 hours in length but can also range up to 8 hours per shift on occasion. The ideal candidate for this position will be available to work at least 3 weekdays and possibly weekends depending on staffing needs. The shifts for this position are primarily scheduled beginning at 9:45am.

Responsibilities

include:

• Provide excellent customer service and handle patron concerns or complaints while maintaining a friendly and professional demeanor.
• Take incoming calls to assist patrons with their questions and ticket needs.
• Support additional Guest Services duties as needed (i.e. displaying signage, distributing will-call tickets, packaging mail, make outgoing calls to patrons)
• Accurately process ticket sales, exchanges and donation transactions at the box office counter using the Tessitura ticketing system.
• Process cash, check and credit card payments and assist with daily reconciliation. To apply, please visit the link below. No phone calls, please. [please apply online] Symphony-Association-Inc The Dallas Symphony Orchestra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. The Dallas Symphony Orchestra is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. EOE- Equal Opportunity Employer Job Type: Part-time Pay: $15.00 per hour Shift:
• 4 hour shift
• 8 hour shift
• Day shift Work Location: In person