Now Hiring - Berge Auto Group - Business Development Sales (BDC) in Peoria, AZ

Full description of the position

Business Development Sales (BDC) Internet Sales - AL Job Location Arrowhead Lexus - Peoria, AZ Description Business Development Sales (BDC) Arrowhead Lexus in Peoria, AZ is looking for experienced representatives in our Business Development Center. This is NOT a telemarketer position. Our representatives are responsible for engaging customers, building relationships, and ultimately helping them with their vehicle purchase. Arrowhead Lexus is part of the Berge Group, ( Bell Ford, Bell Lexus, Berge Toyota, Fiesta Lincoln, Desert Toyota, Berge Mazda and Volkswagen) a well- respected, family owned auto dealership group in the metro Phoenix and Tucson markets that has been selling and servicing vehicles in Arizona for decades.

• The staff is ready to help customers purchase a new or pre-owned vehicle in the greater Phoenix / Scottsdale / Tempe / Mesa area. Job

Duties

:

• Answer and analyze all inbound leads and work with customer
• Answer all incoming phone calls using inbound scripts to schedule appointments
• Log all customer information/comments into CRM
• Respond promptly (within 10 minutes) to internet leads and contact customer by phone
• Contact customers using outbound scripts to schedule appointments for sales
• Schedule all future contact as needed
• Re-schedule no-show customer appointments
• Generate e-mails and phone calls according to contact timelines
• Knowing your new / used car inventory
• Forward all customer concerns to BDC Manager and follow-up
• Excellent professional presentation for a selected clientele. Skills & Experience:
• Customer service phone experience required
• Automotive experience preferred
• Must have strong customer service acumen
• Excellent conversational skills
• Must enjoy working with other professionals in a very friendly and team oriented environment

Requirements

:

• Must be have excellent attendance.
• Able to work any shift that has been assigned. Must be flexible with your schedule - i.e. nights, weekends, holidays
• Must be able to handle heavy phone contact
• Ability to work multiple software applications Competitive pay plan with Salary Plus Commission! $4,000 to $6,000 per month We offer a full benefits package including medical, dental, short term disability, long term disability, and voluntary life insurance. The Berge Group also provides employer paid Basic Life Insurance and 401(K) with a company-match. As part of our application process, we perform background checks and drug screening. We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the E-Verify Employment Eligibility program. Bilingual candidates welcome.