Now Hiring - Twin City Hardware Co. - City Desk/Inside Sales in Oakdale, MN

Full description of the position

City Desk/Inside Sales Oakdale, MN About Twin City Hardware TCH is a market leader in providing door opening, access and security solutions for commercial, architectural, and residential construction projects. We are a medium-size, family-owned business whose top priority is to provide customers with exceptional service! Job

Overview

Build relationships with TCH customers and provide exceptional service, product knowledge and a superior customer experience. Answer all incoming commercial door sales calls. Assist Customers in person or over the phone with Will Call orders, new orders or product questions. Essential Job Functions

• Take customer calls and walk ins for commercial sales and orders for doors, frames, hardware
• Estimate job costs and create quotes in MBC for small door/frame customer requests
• Troubleshoot customer product needs to recommend or sell the appropriate product
• Process customer payments via cash, check or credit card
• Pull product for Will Call orders, assist customer with loading
• Run and review Will Call Open Order report, ensure orders stay on schedule, follow up/update customers for timely order pick up
• Close and balance cash drawer at end of day
• Assist with transfers from other TCH warehouse locations
• Perform product counts to maintain proper inventory levels as directed by Warehouse manager
• Process customer returns with guidance from Warehouse manager
• Ensure great service by interacting with customers, manufacturers, architects and co-workers
• Periodic support in Residential hardware sales dept; gather information from customers and share with sales team
• Other duties as required Skills

Requirements

• Inside/outside sales experience a plus, but not required
• Ability to read and interpret architectural plans and specifications, preferred
• Ability to understand and utilize MBC, cERP, EPWS, and Windows/Google software
• Door and hardware, or related experience preferred
• Ability to accurately read a tape measure
• Self-motivated individual that can manage time effectively
• Detail-oriented individual that can juggle multiple tasks
• Excellent customer service skills and ability to communicate clearly and effectively
• Strong cognitive skills, problem analysis, decision making and comprehension
• Favorable results from a Motor Vehicle Record and background check

Working Conditions

This position includes sitting at a computer station, also involves standing, sitting, walking, bending, kneeling, twisting and squatting in a warehouse/office environment subject to temperature changes.

Benefits

We offer a full benefit package including 401(k) with match, continued training and development. TCH is an

Equal Employment Opportunity

Employer. Visit us at [please apply online] Job Type: Full-time Pay: $18.00 - $21.00 per hour

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance Shift:
• 8 hour shift Experience:
• sales: 1 year (Preferred) Ability to Commute:
• Oakdale, MN 55128 (Required) Ability to Relocate:
• Oakdale, MN 55128: Relocate before starting work (Required) Work Location: In person Job Type: Full-time Pay: $18.00 - $21.00 per hour

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance Shift:
• Day shift Work Location: In person