Now Hiring - Rite-Way Ventilating Co. - Leads Coordinator in Tucson, AZ

Full description of the position

JOB SUMMARY The Leads Coordinator is responsible for managing, qualifying, and distributing leads to the appropriate sales teams, ensuring efficient lead flow and follow-up. This role is essential for supporting the sales department and ensuring that sales teams can maximize their opportunities by focusing on high-potential leads. The ideal candidate should have strong communication, organizational, and analytical skills, with a keen attention to detail.

• REPORTS TO Sales Director
• DUTIES & RESPONSIBILITIES
• Receive, review, and qualify incoming leads from various sources (e.g., website, inbound calls, marketing campaigns).
• Categorize leads based on criteria such as interest, budget, and potential.
• Maintain a detailed and accurate lead database to track lead status and follow-up activities.
• Assign qualified leads to the appropriate sales representatives based on their expertise, territory, and workload.
• Ensure that all leads are promptly followed up on by the sales team to maximize conversion potential.
• Communicate with leads to ensure that they are properly nurtured and routed to the correct sales representative.
• Monitor the status of leads throughout the sales pipeline, ensuring timely follow-up and updating of lead records.
• This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.
• COMPETENCIES FOR SUCCESS
• Customer Focus
• Communication
• Dependability & Productivity
• Interpersonal Skills
• Organization Skills
• Quality
• Results Orientation
• Sense of Urgency
• Sales Goals
• Results Driven
• Computer Skills
• Leadership
• Judgement & Critical Analysis
• REQUIRED SKLLS & ABILITIES
• Strong verbal and written communication skills to interact with leads, sales teams, and management.
• Ability to manage multiple tasks efficiently with a high level of accuracy and attention to detail.
• Ability to quickly assess and prioritize leads to ensure the most promising opportunities are being pursued.
• Ability to analyze lead data and trends to suggest improvements in lead generation and follow-up processes.
• A focus on delivering a positive experience for leads and assisting sales representatives to close deals efficiently.
• EDUCATION & EXPERIENCE
• Previous experience in sales support, customer service, or lead generation is preferred.
• Experience with CRM software, preferably ServiceTitan, as well as Microsoft Office Suite.
• PHYSICAL DEMANDS
• Must be physically able to lift, lower, push, and pull objects of up to 25 lbs. unassisted.
• Ability to stand, walk, climb, bend, stoop, and crouch for extended periods of time.
• WORK ENVIRONMENT & CONDITIONS
• Office environment.
• WORK SCHEDULE
• Generally, Monday through Friday 8AM to 5PM, some evenings and weekends are required.
• REMOTE WORK ELIGIBILITY
• Not Eligible
• TRAVEL REQUIREMENT
• None