Now Hiring - Commercial Tire Inc. - Inside Salesman in Boise, ID

Full description of the position

Join the team at Commercial Tire, a proudly employee-owned company where your contributions truly matter!

• We offer an exceptional benefits package that includes comprehensive medical, dental, vision and life insurance coverage plus the unique perk of pet insurance to keep your furry friends covered too.
• Our employees enjoy valuable stock options, a robust 401(k) plan, and an ample PTO package that ensures you have the time you need to recharge. If you 're looking for a workplace that values you and your well-being, we'd love to hear from you! POSITION OVERVIEW Identifies customer needs through communication and proper inspection processes.
• Communicates identified needs and gives suggestions in a professional manner back to the customer. This person primarily works out of a location store. JOB RESPONSIBILITIES
• Quote prices (via computer) in response to customer requests
• Must maintain Company and store goals in relations to: CFNA applications, SIPING, Alignment units, and lube ticket averages.
• Complete online training as required by management.
• Must answer the phone using the Commercial Tire standards.
• Inspect and diagnose: service, tire, and automotive repairs problems, communicate necessary repairs and/or replacement of tires.
• Notifies customer on special order follow-up.
• Indentifies ways to maximizes new sales opportunities within the existing customer base and executes on that plan.
• Recommend additional preventative services to customers using Commercial Tire Standards.
• Monitor customer wait times to ensure customer satisfaction and meeting Commercial Tire standards.
• Maintain a clean and neat work area and appearance.
• Adheres to and supports safe work practices and Commercial Tire's safety guidelines and standards
• May assist with the Administrative duties
• May assist with the inventory function; receiving, warehousing, delivery
• May assist with picking up and delivering vehicles for customers
• Performs other duties as assigned or needed
• Obtains monthly sales and GP goal (goal set by store manager)
• Obtains monthly unit goals (goals set by store manager)
• Obtains other monthly sales goals as set up the store.
• Actively participates in training and development opportunities
• Supports company safety, professional and operational standards and adheres to all audit requirements SPECIFIC DELIVERABLES: Must maintain Company and store goals in relations to:
• 2-3 CFNA applications per week.
• 25% Alignments units Sold vs. Retail Tire Consumer units Sold.
• 40-50% Phone Score for Call Railing Appointments.
• 40-50% Email Collection Rate
• 20-25% Siping units Sold vs. Retail Tire Consumer units Sold. TRAINING REQUIREMENTS:
• Bridgestone Driving Force: o 2017 Procert, Professional Classes - The Fast Five, Phone Skills Pro and Tire Specialist. o Tire Industry Association - Basic ATS, Advanced TPMS
• Cooper Sales Pro: Basic Training, Sales Specialist and Sales Leader.
• Valvoline Training: Premium Oil Service, Lubricants Knowledge, Automotive Chemical Products
• Commercial TIA QUALIFICATIONS - Unless indicated otherwise, these are the knowledge, skills and/or abilities that are preferred
• High school diploma or equivalent
• Minimum of 1 - 2 years tire experience and sales experience.
• Retail TIA training
• Valid Driver's License and Insurable Driving Record (required)
• Regular attendance and punctually is essential.