Now Hiring - Express Services, Inc. - Customer Relationship Supervisor in San Antonio, TX

Full description of the position

Job Summary

We are seeking a dynamic and results-driven Customer Relationship Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and ensuring customer satisfaction. The ideal candidate will possess excellent communication skills, strategic thinking, and a proven track record in sales and account management within B2B environments. This position offers an exciting opportunity to lead business development initiatives and contribute to the growth of our organization through effective client engagement and innovative solutions.

Duties

• Develop and implement strategies to enhance customer relationships and retention.
• Engage in warm calling to prospective clients, nurturing leads into long-term partnerships.
• Manage existing accounts by providing tailored solutions, addressing concerns, and ensuring ongoing satisfaction.
• Lead negotiations with clients to close deals that align with company goals while maximizing value for both parties.
• Identify and pursue new business development opportunities through market analysis and networking.
• Collaborate with marketing teams to develop campaigns that target key industries and promote our technology sales solutions.
• Utilize HubSpot CRM tools to track interactions, sales pipelines, and customer data for effective account management.
• Provide technical sales support by understanding client needs and demonstrating product capabilities.
• Analyze market trends and customer feedback to inform sales strategies and improve service offerings.
• Lead or participate in cross-functional teams to develop innovative solutions tailored to client requirements.

Requirements

• Proven experience in B2B sales, business development, or account management within technology or related sectors.
• Strong negotiation skills with a demonstrated ability to close deals effectively.
• Excellent communication skills, both verbal and written, with the ability to present complex information clearly.
• Proficiency in HubSpot
• Knowledge of marketing strategies and experience in technical sales is highly desirable.
• Ability to analyze market data, identify opportunities, and develop strategic plans accordingly.
• Leadership qualities with the ability to motivate teams and influence stakeholders at all levels.
• Strong interpersonal skills with a customer-centric approach; experience in warm calling is preferred.
• Self-motivated with a proactive attitude toward business development tasks. This role offers an engaging environment for professionals passionate about building meaningful client relationships while driving business growth through strategic sales initiatives. Job Type: Full-time Pay: $55,000.00 - $60,000.00 per year

Benefits

:

• Dental insurance
• Health insurance
• Vision insurance Education:
• Bachelor's (Required) Experience:
• B2B sales: 3 years (Required)
• CRM software: 3 years (Required)
• Technical sales: 3 years (Preferred)
• SharePoint: 3 years (Preferred)
• SAP: 4 years (Preferred)
• Budgeting: 3 years (Preferred) Language:
• Spanish (Preferred) Work Location: In person