Now Hiring - CSG Mass - Sales Associate/Customer Service in Worcester, MA

Full description of the position

Overview

We are seeking a motivated and enthusiastic Sales Associate/Customer Service representative to join our dynamic team. This role is essential in providing exceptional customer service, driving sales, and ensuring a positive shopping experience for our customers. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment.

Responsibilities

• Engage with customers to provide outstanding service and support throughout their shopping experience.
• Conduct product demonstrations to educate customers about features and benefits.
• Utilize upselling techniques to enhance customer purchases and increase sales.
• Maintain knowledge of current promotions, products, and store policies to assist customers effectively.
• Supervise junior staff members when necessary, ensuring adherence to company standards.
• Exhibit excellent etiquette when handling customer inquiries or concerns. Experience
• Previous experience in retail sales or customer service is preferred.
• Bilingual candidates are encouraged to apply as it enhances communication with diverse customers.
• Strong communication skills are necessary for effective interaction with customers and team members. If you are passionate about delivering exceptional customer experiences and thrive in a retail environment, we invite you to apply for this exciting opportunity as a Sales Associate/Customer Service representative. Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Work Location: In person