Now Hiring - Club Pilates - Boutique Fitness Sales Associate in Franklin, MA

Full description of the position

COMPANY OVERVIEW: Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Club Pilates is currently established in 36 states and 2 countries. Class formats target a wide range of clients' needs - from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 700 territories throughout the United States and Canada. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit [please apply online] POSITION: The Sales Associate plays a key role in supporting the General Manager to grow studio membership by connecting with prospective members , scheduling them into Demo Classes , and assisting with member retention. Our top priority is to foster a welcoming , positive environment that keeps our members coming back. While experience in Pilates or fitness is a bonus, it is not required. REQUIREMENTS

• Strong sales, communication, and extraordinary customer service skills
• Goal-oriented, with proven ability to drive sales in memberships, retail, private training, and teacher training
• Highly organized and able to multitask effectively
• Proficient in using software systems, particularly Club Ready (training provided)
• Comfortable standing or sitting for up to 8 hours during a workday
• Fluent in English with excellent verbal and written communication skills (in-person, phone, and email)
• Capable of working under pressure and meeting tight deadlines
• Strong computer skills RESPONSIBILITIES
• Greet customers warmly and provide excellent customer service by addressing inquiries and resolving issues promptly
• Execute the entire sales process, including lead generation, follow-ups, and closing sales
• Conduct facility tours while building relationships and identifying individual client needs
• Maintain a consistent level of personal sales to meet studio goals
• Collaborate with team members to achieve sales goals and maintain high standards of customer service.
• Promote the studio's mission as a fitness and wellness provider
• Demonstrate knowledge and present membership services to current and prospective members
• Book high-quality appointments to achieve monthly sales quotas, by identifying customer needs and recommending suitable options to enhance their experience
• Represent the studio at special events (e.g., health fairs, grand openings, community events) to promote brand awareness
• Attend company's training sessions to develop and refine sales skills to meet and exceed goal
• Assist in maintaining studio cleanliness and organization between classes and shifts
• Support the General Manager with tasks like managing the retail store and inventory
• Perform other duties as assigned as needs change Experience
• Previous experience in boutique fitness is preferred, but not required
• Strong communication skills are required, with the ability to engage effectively with diverse customers. This role is ideal for someone who thrives in a dynamic, client-focused environment and is passionate about helping others achieve their fitness goals! Job Type: Part-time Pay: $15.00 - $20.00 per hour

Benefits

:

• Employee discount Work Location: In person