Now Hiring - Moses Jewelers - Fine Jewelry Sales Associate in San Antonio, TX

Full description of the position

Now Hiring: Fine Jewelry Sales Associate (Full-Time) Location: 19141 Stone Oak Pkwy, Suite 103, San Antonio, Texas 78258 Company: Moses Jewelers Moses Jewelers is a fine jewelry studio specializing in custom creations, repairs, and luxury retail. We are looking for an experienced, detail-oriented Fine Jewelry Sales Associate who can provide exceptional client service and support custom jewelry and repair operations. If you are passionate about jewelry and thrive in a fast-paced, hands-on environment, we want to meet you! Position

Requirements

:

• Previous fine jewelry or luxury retail experience (REQUIRED)
• Hands-on experience using a POS system (Jewel360 preferred)
• Valid Driver's License
• Strong communication, organization, and client service skills
• Ability to work Saturdays and during peak holiday seasons
• Professional and polished demeanor Business Hours: Monday - Friday 10am-6pm (employees show up at 9am) Saturdays 10am-4pm Closed Sundays Employees may be required to stay later than business hours. Sales & Client Experience
• Assist clients with fine jewelry purchases and consultations.
• Build lasting client relationships through personalized service.
• Maintain expert knowledge of diamonds, gemstones, metals, and collections.
• Use Jewel360 POS for sales, inventory lookups, payments, and client profiles Custom Jewelry Project Management
• Conduct client consultations and document design requirements
• Provide accurate quotes and timelines for custom projects
• Communicate design details to CAD designers; manage renders and revisions
• Present design renders to clients and gather feedback
• Obtain final client approvals before production
• Receive/print wax molds and ensure readiness for casting
• Track design changes, approvals, and production stages
• Maintain detailed client notes via Google Sheets
• Coordinate with production team for casting, stone setting, finishing
• Order gemstones, metals, or components when needed Jewelry Repair Intake & Processing
• Greet and assist clients with repair inquiries
• Intake repairs, document work needed, and provide cost/time estimates
• Create work orders using Jewel360
• Process payments using Jewel360 Card Terminal
• Issue refunds through QuickBooks Online when necessary
• Create and update customer profiles with detailed notes
• Track repair progress and communicate status to clients
• Coordinate with jewelers and ensure proper ticket handling Store Operations & Daily

Duties

• Opening: Stock stations, set displays, turn on lights, check emails/voicemails, organize
• Coordinate watch repairs (scheduling, pickup/drop-off)
• Maintain store cleanliness (sweep, sanitize counters, organize)
• Answer phones and assist with client inquiries
• Place online orders as needed
• Write checks in QuickBooks when purchasing gold
• Create jewelry appraisals using Jewel360
• Closing: Secure displays, store jewelry bins in safe, plug in devices, turn off lights
• Check and respond to voicemails daily We Offer:
• Competitive pay
• Growth within a custom jewelry environment
• Supportive, family-oriented work culture
• Employee discounts on fine jewelry Job Type: Full-time Pay: $15.00 - $22.00 per hour Expected hours: 35 - 40 per week

Benefits

:

• Employee discount Application Question(s):
• Do you have previous experience with jewelry sales? Ability to Commute:
• San Antonio, TX 78258 (Required) Work Location: In person