Now Hiring - Melton Sales - Sales Consultant in Claremore, OK

Full description of the position

Melton Sales is looking to hire a Sales Consultant. Sales Consultants are responsible for making customers feel welcome and supported through the car- purchasing process. The responsibilities of a car salesperson will include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership's vehicles and explain their features and warranties to customers
• Answer customer questions about cars, financing and purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers' vehicles
• Coordinate with the finance department to determine each customer's financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Responsibilities

• Manage amounts of incoming calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers Skills
• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree Job Type: Full-time Pay: $3,000.00 - $8,000.00 per month

Benefits

:

• 401(k)
• Health insurance
• Paid time off Schedule:
• 8 hour shift
• Weekend availability Supplemental Pay:
• Bonus pay License/Certification:
• Driver's License (Required) Work Location: In person