Now Hiring - A Hire Purpose, LLC - Selling General Manager - Mobility HME in Detroit, MI

Full description of the position

Lifeway Mobility's expertise is providing (HME) Residential/Home Medical Equipment - stairlifts, wheelchair ramps, wheelchair lifts, ceiling lifts, grab bars and poles, handrails and home modifications for the mobility compromised. As a Selling General Manager , you will launch, lead and grow a local market with expertise in (B2C) residential (DME) Durable Medical Equipment for patient mobility , safety, and independence in the home. Your team will earn 5-star customer experience reviews, through consultative in-home sales appointments, timely installations of new equipment, and responsive service for maintenance and repairs. Sales & Marketing Expectations:

• Achieve sales goals for number of appointments, conversation rate and total sales revenue.
• Timely completion of estimates and contracts with a clear product solution and scope of work.
• With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products. Operations

Responsibilities

:

• Review each sale and project to confirm quality standards of product, installation and customer satisfaction.
• Local vendor management - find and develop relationships with local and regional subcontractors/vendors as needed.
• Point of Escalation - respond to and resolve escalated situations with customers, systems, and processes.
• Maintain accurate and adequate inventory for all stocked equipment.
• Manage fleet/vehicle maintenance, repairs and cleanliness.
• Ensure timely response and completion of all service calls; tracking warranty information, confirming satisfactory completion and billing of all service requests. Leadership Opportunities:
• Lead by example with ride-alongs, mentoring, and developing an understanding of each role (marketing, sales, production).
• Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations.
• Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met.
• Scale and grow your local market.
• Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies. Required Industry Experience, Skills, and Travel:
• Residential Durable Medical Equipment (DME) industry experience required (B2C).
• Proven experience as a successful Sales producer and manager.
• Excellent spoken and written communication skills, presentation skills, and project management skills.
• Strong interpersonal skills and the ability to lead and develop a team.
• Excellent leadership and decision-making skills.
• Financial acumen including understanding of a budget.
• Excellent problem-solving skills.
• Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
• Travel up to 10% as needed. Total Rewards:
• Base salary plus incentive = total compensation of $120,000.

Benefits

include medical insurance, dental insurance, vision care insurance, 401k, employer paid life insurance and long-term disability insurance.

• Paid time off includes paid holidays and three weeks of PTO.
• Training includes virtual and in-person learning and development, product development training, ongoing support, and the opportunity to grow personally and professionally in an expanding organization. Job Type: Full-time Pay: $80,000.00 - $120,000.00 per year

Benefits

:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance Application Question(s):
• Do you have industry experience with (HME), Home Medical Equipment, with a B2C residential customer base? Ability to Commute:
• Detroit, MI 48243 (Required) Work Location: In person