Now Hiring - BakerHopp Insurance Group - Commercial Insurance Middle Market Account Manager in Harper Woods, MI

Full description of the position

Accountable for: Servicing an assigned book of commercial accounts and perform new business development duties. Account Manager

Responsibilities

:

• Primary contact for client service.
• Attend client meetings as requested.
• Manage annual renewal process including: o Obtain and negotiate renewal quotes. o Prepare proposal o Bind coverage and update EPIC
• Remarket renewal if necessary.
• Experience modification analysis (using ModMaster) by request.
• Final review of processed policies.
• Insured contract review.
• Manage non-pay notices and process finalized cancellations.
• Invoice agency bill policies and endorsements.
• Follow up calls to carriers and insureds for information requests.
• Maintain knowledge of markets.
• Cross sell additional lines of coverage when appropriate.
• Obtain change information from insured, request endorsements, update EPIC and send confirmation letter to insured - as needed.
• Check and process audits - as needed.
• Back-up departmental teammates.
• Create Renewal Questionnaire, send to insured and follow up.
• Order loss runs and experience mods for renewals - as needed.
• Prepare replacement cost estimator reports - as needed.
• Prepare renewal submission to incumbent carrier.
• Policy processing - as needed.
• Issue certificates - as needed.
• Report claims to carriers and manage claim process to resolution - as needed
• "As needed" refers to customer service representative (csr) responsibilities, however, account managers are required to be able to perform these duties when needed. Business Development

Responsibilities

:

• Complete professional, agency standard new business submissions to carriers and agree to need by dates and other expectations from producers.
• Submit and follow up with carriers as to status of quotes, communicate with producers regarding additional info needed and status of account.
• Responsible for rating of new and remarketed business and negotiate pricing, terms and conditions.
• Prepare proposals, deliver to Producers and attend new business meetings when requested.
• Bind new business with the carriers and follow New Business Binding Checklist.
• Attend internal and external assigned carrier meetings, maintain assigned carrier Agency Library file and provide input to Manager of Client Service, CEO and Producers about new opportunities in the marketplace.
• Build and maintain excellent relationships with carriers based on trust and mutual production goals.
• Responsible for updating and maintaining commercial lines new business report for your assigned book of business and new business opportunities.

Qualifications

:

• Valid Property & Casualty License
• 5+ years' commercial lines experience
• CISR, CIC, CRM or CPCU designation preferred
• Excellent oral and written communication skills
• EPIC experience preferred but not required

Benefits

:

• Health insurance
• Voluntary Dental insurance
• Voluntary Vision insurance
• Long term and short term disability insurance
• Professional growth coaching
• Retirement plan
• Paid time off Management:
• Director of Client Service Schedule:
• Monday to Friday Job Type: Full-time Pay: $65,000.00 - $100,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance Work Location: Hybrid remote in Harper Woods, MI 48225