Now Hiring - Ergon, Inc. - ISO Services - Account Manager - Commercial - ENNIS TX in Ennis, TX

Full description of the position

Job Profile: Account Manager - Commercial Reports To: Branch Manager Company Overview_ ISO Services is a 40+ year old, family-owned industrial service and construction company. We are a division of Ergon Construction Group, Inc. which is a wholly-owned subsidiary of Ergon, Inc. Our services include specialty trades (insulation, fireproofing, painting/coatings, scaffolding & heat tracing) in addition to our mechanical capabilities. Position

Overview

:_ The Commercial Account Manager is responsible for developing and maintaining customer relationships while driving profitable growth by coordinating commercial sales, estimating, and project execution activities-ensuring safe, high-quality delivery of access solutions and construction services that meet customer needs and support ISO Services operational and financial goals. Job duties include but are not limited to the following: identifying potential new customers, developing and maintaining relationships with new and existing customers, and securing new bid opportunities with both new and existing customers. The Commercial Account Manager is a results-driven, problem solving, strategic business partner who best represents ISO Services by understanding the needs of the customer and implementing strategies to exceed their expectations. Key

Duties and Responsibilities

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• Develop and maintain positive customer relationships; manage assigned territory to maximize rentals, sales, and service opportunities
• Promote and articulate ISO Services capabilities, company history, and value proposition; represent the company professionally
• Estimate and propose commercial/industrial work including scaffold/access solutions; prepare bids, pricing, and project proposals
• Coordinate project planning and execution from start to finish (job walks, schedules, staffing/resource planning, subcontractor coordination)
• Maintain open communications with Branch Manager, Customer Service, E&D Managers, Operations and Safety regarding availability, pricing, execution readiness and safety concerns
• Attend job walks, site visits, safety/plant meetings; ensure compliance with safety codes, local/state regulations, and customer requirements
• Maintain required reporting and documentation (weekly/daily sales logs, call reports, estimating documentation, project updates, expense reporting)
• Present and articulate ISO Services capabilities, company history and our value proposition. Keep the ISO Services organization in a positive light.
• Other tasks as directed by the Branch Manager. Applicable Experience & Competencies:_
• Associate or Bachelor's Degree preferred (Construction Management, Engineering, Business or related field.)
• Preferred Experience: At least 7-10 yrs. in the soft craft industry with strong contacts in the Industrial Construction, Petrochemical and Commercial industry
• Strong written and verbal communication skills are a must. To avoid misinterpretation, written communication (instructions, descriptions, drawings, specifications) is the preferred method.
• Strong organizational skills, including the ability to work independently.
• Time management skills are needed to meet deadlines. Each part of the construction project must be done at a certain time so that everything runs smoothly
• Basic Computer Skills (Word, Excel, Outlook, OneDrive, Teams, PowerPoint, Salesforce, Sage 100, Primavera)
• Willing to travel (up to 25%, mostly in the territory)
• Candidate must be physically able to climb ladders and stairs, and other activities related to job walks, safety related training, etc. Key Performance Indicators_
• Territory/portfolio revenue growth (rentals + services)
• Bid/proposal win rate and estimating accuracy
• Profitability (gross margin) on sold/managed projects
• Customer retention/repeat business and customer satisfaction
• Timeliness/quality of sales logs, call reports, and documentation
• Project execution success (on-time completion, within budget, minimal rework)
• Safety performance and compliance with ISO/customer safety expectations