Now Hiring - RightWay Insurance - Personal Lines Insurance - Account Manager in Knoxville, TN

Full description of the position

RightWay Insurance is a local independent insurance agency with a commitment to serving our client the RightWay - with honesty and integrity. The agency opened in 2014 and has a strong focus on personal lines insurance such as auto, home, and life insurance. We represent 30+ insurance carriers and are looking for a customer service representative that can help manage our continued growth.

Responsibilities

:

• Build authentic relationships with new and existing clients.
• Sell New personal lines insurance policies.
• Provide high-level customer service in a fast-paced, structured environment
• Answer incoming customer service calls in order to service and maintain existing accounts
• Provide excellent customer service in person and over the phone for clients
• Offer and educate customers regarding insurance needs and provide estimates to the customer in order to increase or add coverage
• Research, analyze and respond to customer policy inquiries and changes, as well as explain specific coverage and billing questions
• Quote additional lines of insurance, prepare and complete insurance applications, as well as follow up on necessary information
• Work towards pre-defined individual performance objectives based on productivity and customer satisfaction
• Requote existing policies to ensure clients are receiving the most competitive rate for the coverage they have

Qualifications

:

• 2+ years customer service or office experience preferred
• Excellent verbal and written communication skills
• Multi-tasking ability and exceptional organizational skills
• Detail-oriented
• Self-motivated
• Strong interpersonal skills, a team player, and the ability to empathize with customers
• High School diploma or equivalent
• Property & Casualty insurance license required (must be able to obtain)

Benefits

• Paid time off
• Fun and friendly work environment
• Continuing Education & Training

Benefits

offered: Job Type: Full-time Pay: $46,000.00 - $57,000.00 per year

Benefits

:

• 401(k) matching
• Paid time off Work Location: In person