Now Hiring - Smush - Retail Sales Associate in Key West, FL

Full description of the position

Job Summary

We are seeking motivated and customer-oriented Retail Sales Associates to join our team at Smush. If you love engaging with people, have a flair for style, and aren't shy about adult products, this is your chance to be part of a vibrant, inclusive space. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a pleasant shopping experience. You will engage with customers to understand their needs, promote products, and maintain the overall presentation of the store.

Responsibilities

• Greet customers warmly and help create a safe, comfortable space for open conversation.
• Assist customers in choosing products that suit their preferences and needs with professionalism and discretion.
• Operate the POS (Point of Sale) system for purchases, returns, and cash handling.
• Demonstrate product features (when appropriate), explain benefits, and answer questions with product knowledge and sensitivity.
• Maintain clean, organized displays and ensure all merchandise is properly stocked and presented.
• Upsell and suggest complementary products to enhance customer satisfaction.
• Resolve customer concerns with empathy and a positive attitude.
• Stay informed about new product lines and sexual wellness trends.
• Collaborate with team members to meet sales goals and contribute to a fun, supportive work environment. Skills &

Qualifications

• Strong interpersonal skills and a nonjudgmental approach to customer service.
• Comfort discussing adult products and topics with a wide variety of customers.
• Experience operating POS systems and handling cash accurately.
• Ability to provide thoughtful, informative product recommendations.
• Bilingual abilities are a plus, especially for engaging with our diverse Key West clientele.
• Previous retail or adult industry experience is helpful but not required.
• Excellent communication skills, both in-person and over the phone.
• Understanding of visual merchandising and stocking practices.
• Must be 18+ and able to work a flexible schedule, including evenings and weekends. Job Types: Full-time, Part-time Pay: $20.00 - $22.00 per hour

Benefits

:

• Employee discount
• Flexible schedule Experience:
• Retail sales: 1 year (Required) Work Location: In person