Now Hiring - LGC LLC - Customer Service Representative – Property & Casualty Insurance in Friendswood, TX

Full description of the position

Job Title: Customer Service Representative - Property & Casualty Insurance Location: Friendswood, TX (On-site)

Compensation

: $40,000-$50,000 annually + performance bonus About the Opportunity Lucid Search Group is partnering with a well-established independent insurance agency in Friendswood, TX , to hire a Customer Service Representative (CSR) who can provide excellent support to existing clients and manage policy accounts effectively. IDEAL

Qualifications

• Active Texas Property & Casualty license (required or ability to obtain soon after hire).
• 1+ years of insurance customer service or account management experience.
• Excellent communication and organizational skills.
• Familiarity with insurance management systems (e.g., Applied, QQ, Epic) preferred.
• A proactive, customer-first mindset and ability to multitask effectively.
• Reliable - can be present at work on a daily basis Position

Overview

The CSR will handle renewals, process client requests, assist with claims coordination, and ensure smooth daily account operations. A background in Property & Casualty insurance and an active Texas P &C license are preferred for success in this position.

Key Responsibilities

• Manage existing client accounts and handle daily service requests and renewals.
• Provide prompt, professional communication with clients via phone, email, or in person.
• Process policy changes, endorsements, cancellations, and billing updates accurately.
• Support clients through claims processes and liaise with carriers as needed.
• Identify opportunities to cross-sell or upsell appropriate coverage options.
• Maintain complete and up-to-date records in the agency management system.
• Collaborate with agents and team members to deliver exceptional client service.

Compensation

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Benefits

• Base salary: $40,000-$50,000 depending on experience.
• Bonus opportunities based on performance and retention.
• Paid time off and holidays.
• Support for continued education and licensing renewal. Pay: $40,000.00 - $50,000.00 per year Application Question(s):
• Are you open to working in an office setting with a small team, as a customer service rep in for a great insurance firm?
• Ideally You live in Friendswood or within a comfortable commute. Experience:
• Insurance sales: 1 year (Preferred)
• Customer service : 3 years (Required) License/Certification:
• Property & Casualty License (Preferred) Location:
• Friendswood, TX 77546 (Preferred) Work Location: In person