Now Hiring - TRI-COASTAL VENTURES - Entry Level Management Associate in Houston, TX

Full description of the position

TriCoastal, a distinguished sales and business consulting firm, is seeking an Entry Level Management Associate in Houston to represent AT&T's telecommunications campaign. The Entry Level Management Associate's primary focus will be to deliver reliable guidance on product and service offerings to enhance customer satisfaction and expand AT&T's footprint. As an Entry Level Management Associate, you bridge technical innovation and customer loyalty in the residential wireless space. The Entry Level Management Associate guides existing customers through AT&T's current smartphone solutions, clarifies how new devices leverage 5G+ capabilities, and manages activations and support with precision. You'll explain plans straight-up, fix issues before they explode, and prove that AT&T actually cares. Entry Level Management Associate

Responsibilities

:

• Serve AT&T residential customers by addressing inquiries on cell phones, smartphone features, and service plans with clear, credible information.
• Manage activations, upgrades, and plan changes with accuracy, maintaining data integrity, billing compliance, and secure documentation.
• Track account metrics and engagement data, distill actionable insights, and share recommendations to optimize campaign strategies.
• Assist with device setup, connectivity, and basic service challenges, applying troubleshooting steps and coordinating timely resolution when needed.
• Partner with internal teams to synchronize account execution with AT&T cell phone product launches, retention initiatives, and campaign goals.
• Nurture longterm relationships through consistent followthrough, proactive account support, and solutionfocused communication that builds loyalty. Desired Skills/

Qualifications

of the Entry Level Management Associate Role:

• Experience in customer support, account coordination, or sales within telecommunications, smartphone retail, or wireless connectivity.
• Strong communication and problemsolving skills to explain AT&T smartphone plans, resolve device concerns, and build customer trust.
• Organized, proactive, and adaptable mindset with resilience to manage multiple priorities in fastpaced residential sales environments.
• Proficiency in sales platforms, reporting tools, and digital systems to manage accounts, track metrics, and ensure compliance with AT&T standards. Job Type: Full-time Pay: $4,200.00 - $5,400.00 per month Work Location: In person