Now Hiring - Fairchild Freight LLC - NATIONAL ACCOUNT MANAGER in Phoenix, AZ

Full description of the position

About Us

: We are a multimodal logistics firm serving retailers, foodservice distributors, and consumer goods producers nationwide. Our culture is performance-driven, customer-obsessed, and grounded in doing the right thing-- owning results, solving problems transparently, and building dependable relationships.

What You'll Do

: As a National Account Manager , you'll be at the heart of our operations. You will manage and grow a diverse portfolio of high-volume, national accounts, working with customers across the USA and Canada. Your role will include a mix of relationship-building, sales strategy, and operational oversight to ensure the best possible service and results for our clients. Here's what your day-to-day might look like:

• Full Accountability: Own your assigned book of business and drive its success through excellent customer service and proactive relationship management.
• Revenue Growth: Leverage your skills to drive revenue through new customer relationships and expanding opportunities within your existing accounts.
• Customer Experience: Be the go-to resource for your clients, ensuring a seamless logistics experience and managing day-to-day operational needs.
• Team Collaboration: Work closely with our corporate sales team to create and execute strategies that generate business, whether through new prospects or deepening relationships with existing clients.
• Multi-Tasking Mastery: Handle everything from dispatching company drivers, brokering freight, soliciting new customers, managing carrier relationships, and growing our carrier network.
• Strategic Input: Create customer quotes, develop marketing materials, and contribute to pricing strategies that align with our long-term business goals. What We 're Looking For:
• Experience & Leadership: You've successfully led high-volume accounts and have experience managing logistics operations across the USA and Canada.
• Problem Solver: You're known for thinking outside the box, coming up with creative solutions, and handling challenges with a calm, can-do attitude.
• Driven & Self-Motivated: You thrive in an entrepreneurial, fast-paced environment and have the drive to go above and beyond to achieve success.
• Customer-Centric: Your ability to build strong, lasting relationships with clients is one of your greatest assets, and you're always looking for ways to provide value and ensure satisfaction.
• Multi-Tasker: You've juggled multiple accounts and responsibilities without missing a beat and are comfortable managing various logistics tasks. Why Apply:
• Above average Base salary + unlimited bonus potential
• Company-paid health, dental, and vision insurance
• 401(k) with company match
• PTO + paid holidays, including flex holidays
• Phone stipend
• Employee recognition program
• Opportunity to work with some of the best people in the logistics industry INDFFHP