Now Hiring - EBike Connections - Electric Bike Technician - Store Manager & Sale Associate – Leesburg and Herndon, VA in Herndon, VA

Full description of the position

Job Summary

We are seeking a dynamic and experienced EBike Technician - Store Manager & Sale Associate to lead our store operations in Fairfax County, Herndon, Virginia and/or Loudoun County, Leesburg, Virginia. This role combines technical expertise with retail sales and management skills, requiring a proactive leader who can deliver exceptional customer service, oversee daily store functions, and drive sales. The ideal candidate will possess strong organizational skills, leadership qualities, and a passion for electric bikes and sustainable transportation. This position offers an exciting opportunity to grow within a fast-paced environment dedicated to innovation and customer satisfaction.

Responsibilities

• Manage daily store operations, including opening and closing procedures, inventory control, and cash handling
• Lead and supervise staff, providing training, coaching, and performance evaluations to ensure team productivity and excellent customer service
• Oversee sales activities, including product demonstrations, upselling, and achieving sales targets
• Maintain inventory levels through purchasing, stock management, merchandising, and stock replenishment
• Conduct technical repairs and maintenance on EBikes, EScooters and EMoto's, ensuring safety standards and quality control
• Develop marketing strategies to promote products and increase store visibility within the community
• Handle customer inquiries with professionalism via phone etiquette and in-person interactions
• Manage POS systems, payroll processing, bookkeeping tasks, and administrative duties related to store management
• Coordinate employee orientation, interviewing potential hires, and participating in recruiting efforts
• Monitor store performance metrics such as retail math, pricing strategies, sales management, and budget adherence
• Communicate with manufacturers regarding warran es, repair guidance, and replacement parts
• Maintain a clean, organized, and professional shop environment at all mes Skills
• Strong leadership with supervisory experience in retail or store management
• Excellent interpersonal and communication skills
• Excellent communication skills; bilingual or multilingual abilities are a plus
• Ability to work independently and take initiative
• Proficiency in inventory management systems, POS technology, merchandising, and retail math
• Sound knowledge of electric bikes , electric scooters and electric motorcycles or technical repair skills for troubleshooting issues
• Experience in marketing, promotional activities, and customer service excellence
• Ability to manage time effectively across shift management duties while maintaining organizational skills
• Competence in payroll processing, bookkeeping, budgeting, and administrative tasks
• Demonstrated ability to train staff effectively and foster a team-oriented environment
• Prior retail sales experience, preferable in a bike shop setting advantageous
• Have a valid driver's license and reliable transporta on to and from the shop
• Comfortable learning and working with new technology Physical

Requirements

• Ability to li and maneuver electric bikes, scooters, and equipment (up to approximately 70-100 pounds)
• Ability to stand for extended periods, with occasional bending, kneeling, reaching, or sitting
• Ability to work weekends, flexible and seasonal hours as business needs require This role is ideal for motivated individuals seeking to combine technical expertise with leadership responsibilities in a growing industry. Candidates should be organized self-starters with excellent communication skills who thrive in a team environment dedicated to innovation, a passion for helping people and consistently providing high-quality customer service. Pay: $20.00 - $24.00 per hour Expected hours: 10.0 - 40.0 per week

Benefits

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• Employee discount Language:
• Spanish (Required) License/Certification:
• Driver's License (Required) Work Location: In person