Now Hiring - HantePay - Pre-Sales Engineer售前工程师 – Restaurant POS & Payments in Arcadia, CA

Full description of the position

Pre-Sales Engineer - Restaurant POS & Payments Location: Los Angeles / Remote (US) Type: Full-time Department: Sales / Solutions

About the Role

We are looking for a Pre-Sales Engineer to bridge technology and sales for our restaurant POS & payments platform. This is not a cold-calling sales role. You will work closely with sales, partners, and restaurant operators to demo, explain, and design solutions , helping customers understand how our system fits their real-world operations. If you enjoy explaining complex systems in simple ways and working directly with customers, this role is for you. What You 'll Do

• Conduct product demos for restaurant owners, ISOs, and partners
• Explain POS workflows, payment processing, and integrations in clear, non-technical language
• Support sales during the pre-sales and closing process
• Assess customer technical needs and recommend solutions
• Assist with onboarding and early-stage implementation when needed
• Act as a feedback bridge between customers, sales, and product teams What We 're Looking For
• Technical background in one or more of the following:
• POS systems / SaaS platforms
• Payments, terminals, or fintech systems
• IT, networking, hardware, or system integrations
• Ability to communicate clearly with non-technical users
• Comfortable presenting and running demos (live or remote)
• Organized, reliable, and customer-focused
• Prior experience as:
• Sales Engineer
• Pre-Sales Engineer
• Field Engineer / Support Engineer (looking to move into pre-sales)
• Solutions Engineer (junior-mid level) Nice to Have (Not Required)
• Restaurant or hospitality industry experience
• Payment processing knowledge (EMV, terminals, gateways)
• API / integration familiarity
• Experience working with ISOs or merchant services Why Join Us
• Work on a real restaurant operating system , not a generic POS
• Small team, high ownership, real impact
• Opportunity to grow into:
• Solutions Architect
• Product Specialist
• Head of Pre-Sales
• No meaningless KPIs -- your value is measured by customer understanding and deal quality

Compensation

• Competitive base salary
• Performance bonus
• Flexible work setup (remote / hybrid)
• Growth-oriented role with long-term upside $3,000.00$8,000.00 :
• Chinese+English () :
• 25% () Work Location: