Now Hiring - Nana Jacqueline - Fashion Retail CRM Specialist & Sales Stylist in West Hollywood, CA

Full description of the position

About Us

Nana Jacqueline is an international luxury women's clothing brand. Our retail store is located in the heart of Hollywood, where style meets sophistication. We are seeking a dynamic individual who is both a talented salesperson and a CRM specialist-with the sensibility of a stylist-to join our in-store team. Role Summary The ideal candidate is warm, highly polished, and experienced in luxury fashion retail. You will be responsible for driving in-store sales, nurturing relationships with VIP clients, managing CRM tools, and delivering personal styling experiences that elevate our client loyalty.

Key Responsibilities

- Deliver an exceptional in-store shopping experience with styling support - Act as the brand ambassador for walk-in customers and VIP appointments - Build, manage, and grow client relationships through personalized outreach - Utilize CRM tools to track customer data, follow-up schedules, and client preferences - Organize styling sessions and provide lookbook or personalized recommendations - Coordinate with marketing for clienteling campaigns (e.g., events, launches) - Meet or exceed monthly sales targets and CRM engagement KPIs - Maintain store visual standards and client-ready appearance at all times

Requirements

- 3+ years of experience in luxury retail or client services - CRM experience (e.g., with platforms like HubSpot, Klaviyo, Salesforce, or similar) - Strong sense of fashion, personal style, and styling capabilities - Excellent communication and interpersonal skills - Organized, self-driven, and proactive in client outreach - Familiarity with LA's fashion and influencer ecosystem is a plus - Must be available on weekends and evenings as needed

Compensation

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Benefits

- Competitive hourly rate or salary + commission on sales - Performance bonuses tied to CRM KPIs and styling sessions - Employee discounts & wardrobe allowance - Opportunities for growth within a fast-expanding luxury brand , $45,000.00$60,000.00 :

• CRM: 2 ()
• fashion retail: 2 () Work Location: