Now Hiring - Wellness MD Group - Franchise Development & Account Manager in Los Angeles, CA

Full description of the position

About Wellness MD Wellness MD is a leading healthcare and wellness organization supporting physician-led medical practices and wellness brands across multiple states. We partner with franchise operators, medical professionals, and management teams to scale compliant, high-quality healthcare services nationwide. We are seeking a Franchise Development Manager & Account Manager to lead franchise growth while serving as a strategic partner to existing franchisees. This role blends business development, relationship management, and operational coordination within a healthcare-regulated environment. Role

Overview

The Franchise Development Manager & Account Manager is responsible for driving new franchise growth while supporting and retaining existing franchise partners. This role acts as a key liaison between franchisees, internal clinical/compliance teams, and executive leadership to ensure successful onboarding, launch, and ongoing performance. This position requires strong sales acumen, relationship management skills, and the ability to operate in a structured, compliance-driven healthcare environment. Key ResponsibilitiesFranchise Development

• Identify, qualify, and manage prospective franchise leads from initial inquiry through contract execution
• Conduct discovery calls, presentations, and follow-ups with prospective franchise partners
• Coordinate franchise onboarding, including timelines, documentation, and internal handoffs
• Collaborate with leadership on territory strategy, growth targets, and pipeline forecasting
• Maintain CRM accuracy and provide regular reporting on franchise development activity Account Management / Franchisee Support
• Serve as the primary point of contact for assigned franchise partners post-onboarding
• Build long-term relationships to support franchise retention, satisfaction, and growth
• Coordinate with operations, compliance, clinical, and finance teams to resolve franchisee issues
• Monitor franchise performance and proactively identify opportunities for expansion or optimization
• Support renewals, amendments, and expansion discussions as franchisees scale Cross-Functional Collaboration
• Work closely with compliance and clinical leadership to ensure franchise alignment with regulatory and medical requirements
• Partner with operations and marketing teams to support successful franchise launches
• Escalate risks, concerns, or performance issues appropriately and in a timely manner
• Represent Wellness MD professionally in external meetings, calls, and events

Qualifications

• 3-7+ years of experience in franchise development, account management, business development, or healthcare operations
• Experience working with franchise models, multi-location businesses, or healthcare services preferred
• Strong relationship-building and negotiation skills
• Excellent written and verbal communication skills
• Ability to manage multiple accounts, priorities, and deadlines simultaneously
• Comfort operating in a regulated healthcare or compliance-driven environment
• Proficiency with CRM systems (Salesforce, HubSpot, or similar) Preferred Experience
• Healthcare, medical spa, wellness, telehealth, or MSO/PC experience
• Franchise onboarding or multi-state expansion experience
• Familiarity with compliance-sensitive industries (healthcare, medical, financial services) Travel

Requirements

• Ability to travel domestically as needed for franchise launches, meetings, or events What We Offer
• Competitive base salary plus performance-based incentives
• Opportunity to work with a fast-growing healthcare and wellness organization
• High-impact role with direct visibility to executive leadership
• Collaborative, professional, and growth-oriented work environment Pay: $70,000.00 - $100,000.00 per year

Benefits

:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance Work Location: In person