Now Hiring - Confidential - Sales Account Manager - Warehousing, 3PL and Logistics in Lawrence, MA

Full description of the position

Job Title: Sales Account Manager - 3PL Logistics Solutions Location: Onsite - Distribution / Operations Hub Reports To: Director of Sales / VP, Logistics Solutions Role

Overview

We are seeking a high-performance Sales Account Manager with deep experience in third-party logistics (3PL) operations to grow, manage, and protect a portfolio of logistics clients. This role requires a hunter mentality , strong consultative selling skills, and the operational fluency to design and support complex warehouse and fulfillment solutions. This is an onsite, hands-on role that bridges sales, operations, and customer success. You will originate new business, design logistics solutions, and remain the primary guardrail for customers from onboarding through steady-state execution. Primary

Responsibilities

Business Development & Revenue Growth

• Actively hunt, prospect, and close new 3PL customers across e-commerce, retail, manufacturing, and distribution.
• Generate leads through outbound prospecting, referrals, site visits, and industry networking.
• Identify customer supply chain pain points and translate them into tailored logistics solutions.
• Own deal strategy, pricing models, margin targets, and contract negotiations. Solution Design & Client Onboarding
• Design and sell solutions covering:
• Inbound receiving, outbound shipping, e-commerce fulfillment
• Put-away, slotting, pallet/case/each picking
• Cross-docking, transloading, flow-through distribution
• Kitting, light assembly, packaging, labeling, RFID
• Cartonization, palletization, depalletization
• Short-term surge storage and long-term warehousing
• Customized racking and seasonal inventory programs
• Returns processing, inspection, refurbishment, restocking, salvage, recycling, destruction
• Develop customer profiles, SOPs, volume forecasts, and operational playbooks.
• Lead new client launches and ensure smooth handoff into operations. Account Ownership & Client Guardrail
• Serve as the single accountable owner for assigned customers.
• Ensure the client profile, service model, and pricing structure are followed.
• Monitor service levels, volume shifts, storage utilization, and profitability.
• Identify upsell and cross-sell opportunities across warehousing, transportation, and reverse logistics.
• Proactively intervene if performance, margin, or operational scope drifts. Operational Collaboration
• Work onsite with warehouse leadership, WMS/TMS teams, and customer service.
• Participate in continuous improvement initiatives for:
• Inventory accuracy
• Picking efficiency
• Space utilization
• Labor optimization
• Cost reduction
• Help resolve issues related to inventory visibility, cycle counts, system integration, and order flow. Systems & Reporting
• Leverage WMS, TMS, and inventory visibility portals to:
• Track SKU-level inventory
• Monitor order flow and fill rates
• Identify exceptions and risks
• Use data to support customer QBRs, renewals, and growth proposals. Required Experience
• 5+ years in 3PL, logistics, or contract warehousing sales
• Proven track record of:
• Closing mid-market to enterprise logistics accounts
• Selling multi-service warehouse and fulfillment solutions
• Hands-on knowledge of:
• WMS & TMS platforms
• SKU-level inventory visibility
• E-commerce and retail fulfillment workflows
• Peak-season surge planning and seasonal inventory management
• Experience selling:
• Storage, handling, fulfillment, and value-added services
• Reverse logistics and returns management

Who You Are

• A hunter who thrives on opening doors and closing complex deals
• Self-managed and highly accountable -- you don't wait to be told what to do
• Operationally fluent -- you can walk a warehouse floor and spot problems
• Client-obsessed -- you protect relationships and margins simultaneously
• Ambitious and competitive , with a strong desire to build something meaningful
• Willing to roll up your sleeves to support customers and operations when needed
• A team builder who helps elevate the entire logistics organization Job Type: Full-time Pay: $100,000.00 - $130,000.00 per year

Benefits

:

• Dental insurance
• Health insurance
• Paid time off Work Location: In person