Now Hiring - Confidential - Surgical Sales Advisor / Patient Care Coordinator in Brentwood, TN

Full description of the position

Surgical Sales Advisor / Patient Care Coordinator High-Structure Medical Sales Role Brentwood, TN | Boutique Plastic Surgery Practice Full-Time | Onsite

About the Role

We are a high-end, relationship-driven plastic surgery practice in Brentwood, TN seeking a

• Patient Care Coordinator - Administrator
• to manage patient flow, warm lead follow-up, and consult preparation. This is a high-discipline, high-structure role designed for professionals who value routine, accountability, and consistent execution in a premium medical environment. This position is not about improvisation or freelancing. It is about doing the fundamentals exceptionally well--every day. Important Clarity on Outbound Activity Outbound activity in this role consists of hot/warm, inbound-generated leads and existing patient follow-up.
• No cold calling
• No high-pressure dialing
• All outreach directly supports upcoming or potential physician consultations Who This Role Is For This position is ideal for candidates who:
• Thrive in structured, process-driven environments
• Are comfortable with high volumes of warm follow-up calls
• Value consistency, accuracy, and accountability
• Respect leadership, coaching, and established protocols
• Take pride in documentation, follow-through, and operational excellence
• Prefer predictable success over autonomy without structure

Compensation

& Earnings

• Base Salary: $55,000 - $65,000
• Commission: 1.0% - 2.0% of collected surgical sales (capped)
• Target On-Target Earnings (OTE): $100,000 - $140,000+ We reward reliability, consistency, and disciplined execution.

Key Responsibilities

• Respond immediately to new patient inquiries (phone, web, social media)
• Complete 250 -500 warm follow-up calls per week
• Execute a defined multi-channel follow-up cadence (call, text, email)
• Re-engage and reactivate warm patient inquiries
• Qualify patients for surgical consultations using scripted protocols
• Confirm medical readiness, financial alignment, and timing
• Schedule and prepare physician consultations
• Surface objections (without resolving complex ones)
• Maintain impeccable CRM/EMR documentation and lead status accuracy
• Support the consult team with clean, complete handoffs This Role Is Not a Fit If You: Dislike outbound calling (even warm calls)
• Prefer autonomy over structure
• Resist scripts, documentation, or oversight
• Rely on persuasion instead of process
• Lose focus once routines are established We are selective by design. How to Apply Qualified candidates who value structure, consistency, and excellence in a premium medical environment are encouraged to apply. We will send you an email via Indeed for you to complete a quick survey. Pay: $55,000.00 - $65,000.00 per year

Benefits

:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Work Location: In person