Now Hiring - W-Coast Solutions - Wireless Representative in Fullerton, CA

Full description of the position

W-Coast Solutions, a sales and business consulting firm in Westminster, is seeking a Wireless Representative to fuel growth in our AT&T residential wireless campaign. The Wireless Representative's focus will be on acquiring new household customers and fostering relationships by mastering the art of consultative selling for cell phones. As a Wireless Representative, your development path includes deep training on AT&T cell phone features, pricing, and plan integrations for residential accounts. The Wireless Representative shadows senior associates, practices consultative communication, and begins managing basic account tasks--laying the groundwork for a career in wireless sales. Wireless Representative

Responsibilities

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• Present AT&T connectivity and telecommunications options, explain features, and guide customers toward the most suitable service plans.
• Generate new sales opportunities by engaging decision makers, following up on leads, and recommending AT&T cell phone solutions that maximize adoption.
• Process activations, upgrades, and transactions with precision while ensuring data accuracy, inventory tracking, and compliance with AT&T standards.
• Resolve customer concerns with professionalism, escalating complex issues when necessary to protect satisfaction and strengthen retention.
• Collaborate with senior Wireless Representatives to analyze customer data, identify growth opportunities, and refine AT&T sales strategies.
• Support account management by coordinating service changes, monitoring deliverables, and tracking performance metrics to ensure seamless customer experiences. Wireless Representative

Qualifications

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• High school diploma or GED required; Bachelor's degree in Business, Marketing, Communications, Technology, or related field preferred.
• Experience in customer support, retail, or sales within telecommunications, wireless connectivity, or subscriptionbased industries.
• Strong communication and problemsolving skills to explain AT&T cell phone plans, features, and upgrades while resolving customer concerns.
• Organized, adaptable, and proactive mindset with resilience to excel in fastpaced sales environments and achieve Wireless Representative goals.
• Proficiency in sales platforms, reporting tools, and digital systems to manage AT&T accounts, track performance, and ensure compliance accuracy. Job Type: Full-time Pay: $50,000.00 - $58,000.00 per year

Benefits

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• 401(k) Work Location: In person