Now Hiring - Oakland kia - KIA / FORD Dealership Product Specialist/Internet Sales in Oakland, CA

Full description of the position

We are a KIA and FORD new car dealership on Oakland's Auto Row seeking qualified individuals for open Product Specialist / Internet Sales positions for both New and Used cars. We offer a professional working environment with competitive wages, benefits, and opportunity for advancement. Summary: The Product Specialist / Internet Sales person is responsible for working with customers to identify their vehicle needs, finding the appropriate vehicle to meet their needs, while ensuring each customer has a satisfactory dealership experience.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Communicate effectively with customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintain an ongoing customer database to capture repeat business
• Schedule appointments with interested buyers for test drives and delivery of vehicles
• Disclosing terms of sales with consumers and reviewing sales with dealership management
• Promptly and accurately enter all customer inquiry data into the customer management tools.
• Display ethical behavior while providing the highest degree of customer satisfaction in all aspects of dealing with high level clientele.
• Greets customer and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on road.
• Demonstrates to customer how to use vehicle functions and addresses customer concerns before, during, and after sale
• Follows Safeguards rules and regulations. Job

Requirements

• Previous customer service or sales experience
• Previous call center and/or Internet sales experience a plus
• Drivecentric CRM experience a plus
• Requires strong communication skills in order to work most effectively with customers
• Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date
• Excellent follow through and follow up skills
• Bilingual a plus!
• Professional appearance and strong communications skills
• Submit to and successfully complete MVR, background check, and pre-employment drug test- Valid driver's license with good driving record Benefit Conditions:
• Waiting period may apply
• Only full-time employees eligible Paid Training:
• Yes Management:
• Team Lead
• Store Manager Work Remotely
• No Job Type: Full-time Pay: $3,000.00 - $10,000.00 per month

Benefits

:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance License/Certification:
• Driver's (Required) Work Location: In person