Now Hiring - Luxe Management Group - Team Member Trainee in Elk Grove, CA

Full description of the position

Luxe Management Group is a sales and business consulting firm that accelerates AT&T's market leadership across Northern California. Our team is seeking a Team Member Trainee who will lead personalized consultations for customers on AT&T's modern phones. The Team Member Trainee will be coaching associates to deliver the same expertise, proving that field excellence is the foundation for your consulting career growth. As a Team Member Trainee, your training encompasses the technical details of AT&T smartphones and the art of team development. The Team Member Trainee will then guide customers through device selection and inspire their team to maintain a professional, friendly demeanor that seizes every opportunity to enhance the mobile experience. Core Functions of the Team Member Trainee

• Engage directly with customers to provide clear guidance on AT&T smartphones, 5G devices, and wireless compatibility.
• Educate customers on AT&T 5G smartphone features, translating technical details into practical benefits that encourage upgrades and activations.
• Monitor team performance and analyze sales trends to recommend tailored device solutions to customers that emphasize longterm reliability and personal value.
• Oversee new smartphone activations and equipment upgrades, ensuring accuracy and compliance with AT&T service documentation standards.
• Troubleshoot initial device setup for customers and provide teamlevel support to guarantee a seamless out-of-the-box experience.
• Advance professional development by applying AT&T's Team Member Trainee training framework, progressing from frontline sales to managing territory growth. Education & Experience for the Team Member Trainee
• Experience in sales, hospitality, or customer support with a proven ability to maintain a professional brand image.
• Strong communication and problemsolving skills to explain smartphone technology, resolve account inquiries, and motivate customers.
• Time management skills and detail oriented.
• Balances leadership responsibilities with hands-on customer engagement.
• Demonstrates strong organization while managing tasks, schedules, and priorities. Pay: $700.00 - $1,300.00 per week Work Location: In person