Now Hiring - AVW Equipment Company, Inc - Account Manager in Maywood, IL

Full description of the position

Job Summary

: The Account Manager is a dedicated resource to Sales and AVW customer accounts. The Account Manager is responsible for coordinating with cross- discipline team members (sales, purchasing, accounting, engineering and manufacturing) to ensure all customer projects are on track for completion and will be delivered on time.

Job Description

:

• Act as a primary point of contact for the day-to-day communication between customer and AVW.
• Coordinate internal resources and third parties/vendors for the execution of customer projects.
• Offer technical support and knowledge when needed.
• Handle order entry and quoting in a timely manner.
• Maintain meticulous records of sales activities, including calls, orders and customer interactions using our CRM platform (HubSpot), JobBoss, QuickBooks
• Conduct weekly overview calls with customers.
• Attending quarterly meetings and visits.
• Closely monitor project progress and communicate effectively to customer.
• Work with engineering, to ensure technical drawings are complete and accurate.
• Problem solves - work with operations to resolve engineering and/or manufacturing questions that arise for projects.
• Communicating and confirming logistics for outgoing customer shipments.
• Confirm that all quality checks were completed before shipping.
• Support and coordinate any MIR/RGA concerns, if needed.
• Support and coordinate/reconcile any open invoices., if needed.
• Expand new and current customer bases.

Qualifications

:

• Bachelor's Degree preferred.
• 1 plus years' project management experience or related field.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking skills.

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance