Now Hiring - Specialized Recruiting Group - Retail Sales Manager in Mount Vernon, IL

Full description of the position

At Ashley, the #1 home store in North America, as a Sales Manager, you'll lead a team to help customers create beautiful homes. The Sales Manager leads and develops, coaches, and mentors a team of 100 % commission-based sales associates to achieve and exceed store sales goals. This role requires a dynamic leader who can inspire high performance, coach entrepreneurial selling skills, and create a motivating culture that drives individual and team successes. What We're Looking For:

• Are you a natural leader with experience coaching and motivating a sales team to exceed goals?
• Do you have a proven track record of driving sales performance and fostering a high-performance culture?
• Are you passionate about maintaining exceptional customer service standards and promoting brand values? What You'll Be Doing: Leadership & Team Development
• Lead, coach, and motivate a team of commission-based sales associates to meet or exceed sales targets. Provide regular feedback and create professional development plans tailored to each associate.
• Foster a high-energy, entrepreneurial culture that thrives on accountability, resilience, and continuous improvement.
• Manage change initiatives, new product launches, and promotional campaigns effectively. Sales Performance & Strategy
• Translate store and company goals into actionable sales strategies that align with commission-based earning opportunities.
• Monitor sales KPIs daily, using real-time metrics to identify trends, adjust tactics, and drive results.
• Coaches and mentors the team to consistently execute the Ashley selling process. Commission-Specific Management
• Design and implement store initiatives to keep morale high between commission payouts.
• Recruit and onboard sales talent with the drive, discipline, entrepreneurial drive to succeed without a guaranteed base.
• Support resilience by coaching through slow periods, market changes, and customer objections.
• Implement retention strategies to keep top performers engaged and committed. Customer Experience
• Model and enforce exceptional customer service standards.
• Resolve escalated customer concerns promptly and professionally to protect brand reputation.
• Ensure the team builds strong customer relationships that encourage repeat business and referrals. Operational Excellence
• Schedule floor coverage to maximize selling opportunities during peak hours.
• Ensure team compliance with company policies, pricing guidelines, and promotional rules.
• Maintain awareness of competitive activity and market trends to adjust strategies proactively.

Qualifications

• 3+ years of team leadership experience, preferably in furniture or high-ticket sales.
• Proven track record leading commission-based or performance-driven sales teams.
• Strong coaching, mentoring and motivational skills.
• Excellent communication, conflict resolution, and relationship-building abilities.
• Ability to analyze sales data and adjust strategies quickly.
• Experience recruiting, onboarding, and retaining high-performing salespeople. Performance Expectations
• Meet or exceed monthly and quarterly sales goals.
• Recruit sales talent with the discipline and entrepreneurial drive to succeed. Maintain high sales associate retention rates.
• Drive year-over-year growth in average transaction value and customer satisfaction scores.
• Coach and develop a pipeline of successful sales talent. What We Offer:
• Build your career within the Ashley family - whether you grow locally or move across the U.S., you'll have opportunities to continue your career with Ashley.
• We have a supportive team culture - our employees say one of the best parts of working here is each other. We have fun! Salary: $54,000-$120,000 Other Awesome

Benefits

Include:

• Paid Time Off (PTO) - Start accruing right away!
• Up to 3% SIMPLE IRA Match
• Health, Dental & Vision Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• $5k Continued Education Stipend per year!
• Employee Discounts Job Type: Full-time Pay: $54,000.00 - $120,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off Work Location: In person