Now Hiring - Gladway Company - Junior Account Manager (Bilingual, In-Person – East Bay) in Hayward, CA

Full description of the position

About the Role

We are a growing foodservice distribution company serving distributions in California and beyond. We are hiring a Junior Account Manager to support a Senior Account Manager and gain hands-on training in account management, customer growth, and distributor operations. This is a training-track role designed for candidates who want to grow into a full Account Manager position.

Compensation

during this phase is salary-only. Commission eligibility begins once the employee is promoted to Account Manager.

Key Responsibilities

• Support the Senior Account Manager in managing existing customer accounts
• Handle customer communication, follow-ups, pricing updates, and order coordination
• Assist with onboarding new customer accounts
• Identify upsell and cross-sell opportunities within existing accounts
• Maintain accurate CRM, pricing, and customer records
• Coordinate with operations, warehouse, and accounting teams
• Provide bilingual support to customers as needed

Requirements

• Bilingual proficiency required: English & Chinese or English & Spanish
• College graduate required
• Bachelor's degree in Business or a related field preferred
• Sales, customer service, or wholesale/distribution experience strongly preferred
• Comfortable working fully in-person
• Strong communication skills, organization, and attention to detail Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off Language:
• Chinese (Preferred)
• Spanish (Preferred) Work Location: In person