Now Hiring - Pasona NA Inc. - Senior Account Manager – Strategic Accounts in Fremont, CA

Full description of the position

Title: Senior Account Manager - Strategic Accounts Location: San Francisco Bay Area (On-site Employment Type: Full-time | Exempt Salary Range: $120K-$140K, plus bonus up to $30K Work Arrangement: Hybrid; must be able to commute to the Fremont office

About the Role

We are seeking an experienced Senior Account Manager to lead and grow strategic customer accounts within a high-tech manufacturing environment. This role is ideal for a professional who enjoys building long-term partnerships, driving revenue growth, and collaborating cross-functionally to deliver high- value solutions to global customers. As a trusted advisor to key accounts, you will own account strategy, identify new business opportunities, and play a critical role in strengthening customer satisfaction, operational excellence, and long-term profitability.

• What You 'll Do
• Build strong, trusted relationships with strategic customers and act as the primary point of contact
• Develop and execute account and product strategies to grow revenue, profitability, and market share
• Identify customer needs and position technical solutions as critical to their success
• Prioritize opportunities, create business cases, and present strategic recommendations
• Lead contract negotiations and secure long-term agreements
• Prepare and deliver executive-level business reviews and presentations
• Collaborate closely with internal teams (engineering, business development, marketing, quality, supply chain, and support) to meet customer requirements
• Serve as an escalation point for customer issues related to delivery, quality, inventory, or processes
• Identify additional revenue opportunities through aftermarket services, service parts, and global expansion
• (If applicable) Provide leadership and guidance to team members
• What We 're Looking For Education
• Bachelor's degree in Business, Engineering, or a related technical field
• MBA or advanced degree is a plus Experience
• 10+ years of experience in the semiconductor, high-tech, or capital equipment industry
• At least 3 years managing strategic OEM or enterprise-level accounts
• Proven success managing and growing multi-million-dollar accounts
• Experience negotiating complex contracts and securing long-term commitments
• Background in technical sales, business development, marketing, or supply chain preferred
• Prior people management or leadership experience is a plus Skills & Attributes
• Strong understanding of strategic account management and solution selling
• Excellent communication, negotiation, and executive presentation skills
• Ability to think strategically while executing tactically
• Strong analytical, problem-solving, and organizational skills
• Comfortable working in a fast-paced, matrixed, and cross-functional environment
• Willingness to travel as needed
• Why This Role
• Work with high-impact strategic customers
• Influence business direction and long-term growth
• Collaborate with global, cross-functional teams
• Take ownership of accounts with real visibility and responsibility
• Grow your career in a dynamic, technology-driven environment