Now Hiring - University Dodge Ram - Automotive Business Development Center Rep. ( BDC call Center ) in Davie, FL

Full description of the position

Company: University Automall Location: South Florida

About Us

: University Automall is excited to expand our Sales Departments with the creation of a state-of-the-art call center. We handle a high volume of inbound and internet inquiries for our three stores, ensuring exceptional service for new and returning clients.

Compensation

:

• Hourly pay: $14.00 - $28.00 per hour
• Average monthly earnings: $2,400 - $5,200
• Performance-based bonuses

Responsibilities

:

• Manage inbound and outbound phone calls
• Schedule service appointments and follow up on leads
• Resolve customer issues and concerns
• Direct customers to appropriate departments or employees
• Build and maintain relationships with clients
• Confirm and reschedule appointments
• Regain customer retention
• Maintain professional phone etiquette and voice

Qualifications

:

• Bilingual (English/Spanish) a plus
• Prior experience in BDC, automotive service/sales, or customer service is a plus
• High-volume call experience
• Strong negotiation and rapport-building skills
• Detail-oriented with excellent attendance
• Professional phone skills and a friendly demeanor Schedule:
• Full-time position
• Shifts: 8-10 hours
• Monday to Friday, with weekends as needed
• Holidays and overtime as required

Benefits

:

• Dental, health, and vision insurance
• Paid time off
• Flexible schedule
• Bonus and commission opportunities License/Certification:
• Driver's License required
• We are an equal-opportunity employer. All applicants will be considered without regard to
• race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
• "Florida Drug-Free Workplace: Pre-employment Drug Testing"