Now Hiring - Greenpoint Metals Inc - Inside Sales Representative in Franklin, OH

Full description of the position

Summary

The Inside Sales Representative is a vital part of the sales team, leveraging and supporting the outside sales staff through timely and accurate contact with customers and suppliers. The primary objectives are to understand and anticipate the needs of the sales team, be familiar with current business and business opportunities, have great rapport with both customers and suppliers, and communicate news and needs to others, as necessary, to provide timely response to requests and resolution of issues.

Duties & Responsibilities

        Talking to sales representatives and production multiple times a day to coordinate activities

        Answering customer telephone calls and servicing or coordinating responses

        Understanding customers needs and requirements

        Providing delivery information, and expediting deliveries

        Issuing customer quotes

        Researching product availability

        Troubleshooting problems

        Entering orders

        Managing customer expectations

        Resolving complaints

        Providing product information

        Helping to resolve billing/accounting inconsistencies or disputes

Qualifications/Training

        Education: Two-year technical degree or prior experience

        Prior Sales and/or Marketing background or experience

        Communicates Effectively: Clear Interpersonal and written/verbal communication skills

        Desire to learn and contribute

        Excellent people skills

        Flexibility with job responsibilities to cooperate and get things done in a small department

Physical Requirements

        High mental and visual effort required.

Safety / Hazards

        Steel-toed shoes are always required in the production area due to physical hazards from moving equipment, machine parts and products.

        ANSI Z87.1 standard safety glasses required in production area due to dust, oils, and debris.

        May be exposed to flying objects such as scrap metal and sparks.

Greenpoint Metals is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, or disability.