Now Hiring - Pella - Sales Coordinator in Austin, TX

Full description of the position

Sales Coordinator (B2B Sales Team) Austin, TX Full-Time | Onsite | MondayFriday, 8:00 AM 5:00 PM Be the engine behind a high-performing sales team. Are you highly organized, detail-oriented, and energized by supporting others? Do you enjoy working with customers while keeping operations running smoothly behind the scenes? We're looking for a Sales Coordinator to be a key partner to our outside B2B sales team, owning critical administrative and coordination tasks so our sales reps can focus on what they do best: building relationships and closing business. This is a dynamic, customer-connected role with real impact across sales, operations, and customer experience.

What You'll Do

Sales Team Support (Your Biggest Impact)

• Act as a right-hand partner to outside sales reps, taking on non-selling tasks to maximize their productivity
• Prepare, verify, and process quotes, proposals, and orders with a high level of accuracy
• Coordinate closely with sales reps, builders, contractors, and internal teams
• Ensure all orders are complete, accurate, and aligned with customer expectations
• Customer-Facing & Relationship Support
• Serve as a key point of contact for builders, contractors, and professional remodelers
• Assist with customer inquiries, follow-ups, and post-sale support
• Build trust by delivering responsive, detail-driven service
• Handle service requests, change orders, and issue resolution with professionalism
• Help create a seamless, positive customer experience from start to finish
• Project Coordination & Administrative Excellence
• Interpret blueprints and perform basic take-offs to support accurate proposals
• Manage lead follow-up activities and maintain detailed documentation in CRM systems
• Enter and manage orders using quoting and CRM tools (PQM, Salesforce, etc.)
• Generate reports and track key activities for leadership visibility
• Coordinate sample deliveries, service scheduling, and internal requests
• Support continuous improvement efforts and workflow optimization

What You Bring

• Strong organizational skills and exceptional attention to detail
• A proactive, self-motivated approach, you take ownership and follow through
• Ability to juggle multiple priorities in a fast-paced environment
• Confidence interacting with customers and building relationships
• A team-first mindset, you enjoy supporting others and driving results together
• Strong communication skills (phone, email, and in-person)
• Comfort learning systems and technology Preferred:
• 02 years of experience in administrative support, sales support, or customer service
• Exposure to construction, building materials, or home improvement industry
• Experience supporting a field/outside sales team Why This Role Stands Out
• Direct impact on revenue by enabling sales reps to stay focused on selling
• Blend of admin + customer interaction, not just a desk job
• Exposure to B2B sales, construction industry, and project coordination
• Opportunity to build valuable skills in CRM systems, quoting, and operations
• A collaborative, team-driven environment where your work truly matters

Compensation

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Benefits

• Competitive hourly rate
• Full benefits package, including health, dental, vision, and more
• Paid time off and holidays
• Opportunities for growth and development

Work Environment

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Requirements

• Full-time onsite role in Austin, TX
• Schedule: MondayFriday, 8 AM 5 PM
• Mix of office, showroom, and occasional field/site visits
• Local travel to job sites, customers, or events as needed
• Ability to lift materials/samples and remain active throughout the day Ready to grow your career while making an impact every day? If you thrive on organization, enjoy supporting a team, and love delivering great customer experiences, we want to hear from you. Apply today and become the backbone of a high-performing sales team.