Now Hiring - Insurance Associates, Inc - Commercial Lines Account Manager in Norfolk, NE

Full description of the position

Job Title: Commercial Insurance Account Manager Company: Insurance Associates, Inc. Location: 1900 West Pasewalk Norfolk, NE 68701 Job Type : Full-time Salary Range: $50,000 to $65,000

About Us

: Insurance Associates, Inc. is a three-generation family business that has been serving the Norfolk, Nebraska community and surrounding areas since 1973. We build real partnerships with our customers, carriers, and community. And we have a lot of fun doing it. You'll know it the moment you walk through our door. We serve a diverse book of businesses including contractors, manufacturers, agribusiness, social service agencies, car dealers, meat and food processors, and more. Our team is a tight-knit group of travelers, golfers, 70s rockers, and collectors who take great pride in delivering exceptional service to every client, every time. Position

Overview

: We are seeking a motivated and customer-focused Commercial Insurance Account Manager to join our fun and dynamic team. As an Account Manager, you will play a crucial role in providing exceptional service to our clients, managing a portfolio of commercial insurance accounts, and supporting the growth of our business. You will be a key point of contact for clients, helping them navigate their insurance needs and ensuring they have the right coverage in place.

Key Responsibilities

: - Manage a portfolio of commercial insurance accounts, serving as the primary point of contact for clients. - Build and maintain strong relationships with clients, understanding their unique insurance needs and providing personalized solutions. - Process renewals, endorsements, claims, and any other service-related requests in a timely and efficient manner. - Collaborate with underwriters and carriers to negotiate favorable terms, coverage, and pricing for clients. - Ensure accuracy and completeness of all policy documentation and maintain up-to-date records in the agency management system. - Identify opportunities to cross-sell and upsell additional products and services to meet the needs of existing clients. - Provide proactive client education on insurance products, policy changes, and industry trends. - Work closely with our team to deliver a high level of customer service and support a positive team culture.

Qualifications

: - Prior experience in commercial insurance. - Active Property & Casualty insurance license (or willingness to obtain one promptly). - Strong communication and interpersonal skills, with the ability to build rapport with clients and team members. - Highly organized, detail-oriented, and able to manage multiple tasks with competing priorities. - Proficient with insurance agency management systems and Microsoft Office Suite. - A positive attitude, willingness to learn, and a desire to contribute to a fun and supportive team environment. - Comfort with AI tools such as Claude, ChatGPT, or Copilot. What We Offer: - A stable, supportive team environment at one of Norfolk, NE's most established and stable independent agencies. - Opportunities for professional development and career growth. - Competitive salary ranging from $50,000 to $65,000 depending on experience, licensing, and other relevant qualifications. - Fully paid Health, dental, and vision insurance. - Generous Paid time off and holidays. - Matching IRA contributions. - 34-hour work week - Agency paid Continuing Education, Licensing, and Professional Development. - A professional, low-pressure service environment. This is an account management role, not a cold-calling sales position. If you're passionate about helping others, thrive in a collaborative environment, and are excited about joining a close-knit team that feels like family, we'd love to hear from you! How to Apply: Please submit your resume and a brief cover letter explaining why you'd be a great fit for our team to [please apply online]. We look forward to meeting you! Job Type: Full-time Pay: $50,134.00 - $65,524.00 per year

Benefits

:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home Experience:
• Account management: 1 year (Required)
• Customer service: 1 year (Required) Ability to Commute:
• Norfolk, NE 68701 (Required) Work Location: In person