Now Hiring - Central Nurseries - Landscape Maintenance Account Manager in Johnston, RI

Full description of the position

Central Nurseries is currently looking for a Landscape Maintenance Account Manager to join our team. The Account Manager is responsible for creating and maintaining relationships with clients throughout RI, MA and CT and will serve as the primary contact for assigned accounts. This position will develop landscape maintenance estimates and enhancements for new and existing clients. The Account Manager works in conjunction with a Field Supervisor to deliver the highest quality of landscape maintenance services while keeping in line with contract specifications.

Responsibilities

: Communicate with clients on a regular basis making sure we are meeting and exceeding their expectations Develop maintenance agreements and estimates using company templates Proactively present site enhancement ideas to existing customers Ensure renewals of each current account within the customer portfolio Inspect properties ahead of scheduled service, identifying problems and developing strategies to fix any issues. Manage all assigned jobs cost effectively and to the agreed budget, including scheduling labor hours and materials. Monitor crew production in comparison to contracted figures Participate in snow operations When necessary, assist crews to meet work and scheduling demands Communicate with the Maintenance Director regarding customer questions and concerns. Follow proper procedures to ensure timely billing of completed jobs

Qualifications

: Valid driver's license Excellent customer relation and conflict resolution skills Experienced use in Microsoft Office and the ability to learn industry programs quickly. Ability to compose proposals, client communications, and evaluations of employees and assigned properties 5+ years of experience in landscape industry in a leadership position 2+ years of experience as an account manager High attention to detail Excellent leadership skills Exceptional Plant ID skills Plant /Turf disease/insect ID skills Great professional communication skills EOE/AA Job Type: Full-time

Benefits

:

• Health insurance Experience:
• Landscape Industry: 5 years (Preferred)
• Account management: 2 years (Preferred) Work Location: Multiple locations